Communications Officer

University of Dayton; Dayton (OH); Hybrid; USD 42,000 - 62,000; Full time

Job summary

The University of Dayton is seeking a dispatcher to serve as the primary communications link for campus safety. You will answer calls, prioritize incidents, and coordinate police, fire, and EMS responses while managing alarm systems and data platforms.

Daily tasks include handling telephone and in-person requests, operating CAD, LEADS and CCH systems, and ensuring accurate information flow to responding personnel. A background check and polygraph are required before hire.

Qualifications

• High school diploma or equivalent is required.
• Must be 18 years of age or older.
• Physically capable of duties such as lifting and standing.
• Visual acuity and color perception to read multiple screens.
• Accurate typing speed to support police operations.
• Clear written English communication abilities.
• Ability to multitask in a fast‑paced environment.

Responsibilities

• Answer calls for assistance and prioritize requests.
• Assign personnel and coordinate responses among police, fire, and EMS.
• Operate alarm and security systems and data systems (CAD, LEADS, CCH).
• Coordinate radio traffic and provide information to responding units.

Skills

Typing

English communication

Multitasking

Clear written communication

Education

High school diploma or equivalency

Tools

LEADS

CCH system

Job description

Job No: 503842
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University of Dayton Police Officers Association, University of Dayton Communication Officers Association
Department: Public Safety - 800152
Pay Grade: I - Non Exempt (Public Safety)
Advertised: September 01, 2026
Applications close: September 15, 2026

Position Summary:

Join the team that keeps the University of Dayton connected and safe!

The dispatcher is the primary communication link between community members and officers providing assistance. The dispatcher answers calls for assistance, prioritizes these calls, obtains and records pertinent information, assigns personnel to respond, coordinates the response of police, fire, and emergency medical services personnel, and assists responding personnel with support information. The dispatcher is responsible for all telephone and personal requests for service, operation of all alarm and security systems, operation of internal and external data systems including computer aided dispatching and the Law Enforcement Automated Data Systems, and coordination of all radio traffic. Must pass Public Safety background check and polygraph examination prior to hiring date. Must pass Ohio Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment.

Minimum Qualifications:

• -High school graduate or equivalency
• -Must be 18 years of age
• -Must be physically able to perform the duties of the position such as manual dexterity, flexibility, lifting, carrying, pushing, pulling, reaching and standing
• -Must have visual acuity and normal color perception to accurately interpret signals and information from multiple computer screens
• -Must type with accuracy using a computer keyboard at a rate sufficient to support department police operations
• -Must demonstrate strong ability to communicate clearly in written English
• -Must demonstrate ability to accurately and rapidly handle multiple skills simultaneously

Preferred Qualifications:

• -Experience as a Previous Public safety dispatching experience
• -The dispatcher must have strong interpersonal communication skills as he or she is often the critical link for Public Safety operations
• -Demonstrate strong ability to communicate clearly in spoken English
• -Strong data entry or other high volume computer keying experience

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Closing Statement:

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

• Staff Full Time (1500 hours or greater) 1

Locations

• Dayton, OH 1

Categories

• University of Dayton Communication Officers Association 1
• University of Dayton Police Officers Association 1