Communications Officer

University of Dayton, Ohio; United States; On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Retirement plan

Paid time off

Tuition assistance

Job summary

University of Dayton is hiring a Communications Officer (dispatcher) for the Public Safety team in Dayton, OH. The role is full-time and involves serving as the primary link between community members and officers to provide assistance while coordinating police, fire, and EMS responses.

Applicants must meet minimum qualifications including a high school diploma, 18 years of age, proficient typing, and strong English communication.

Qualifications

• High school diploma or equivalent.
• Must be 18 years of age.
• Must type with accuracy using a computer keyboard.
• Must communicate clearly in written English.
• Must demonstrate ability to handle multiple tasks simultaneously.

Responsibilities

• Answer calls for assistance and prioritize them.
• Coordinate police, fire, and EMS responses.
• Operate alarm and security systems and data terminals.
• Use CAD and LEADS/CCH to retrieve and update information.
• Communicate effectively with community members and responders.

Skills

Typing

Multitasking

Written English

Communication under pressure

Education

High school diploma or equivalent

Tools

LEADS

CCH

Job description

Job No: 503842
Work Type: Staff Full Time (1500 hours or greater)
Location: Dayton, OH
Category: University of Dayton Police Officers Association, University of Dayton Communication Officers Association
Department: Public Safety - 800152
Pay Grade: I - Non Exempt (Public Safety)
Advertised: September 01, 2026
Applications close: September 15, 2026

Position Summary:

Join the team that keeps the University of Dayton connected and safe!

The dispatcher is the primary communication link between community members and officers providing assistance. The dispatcher answers calls for assistance, prioritizes these calls, obtains and records pertinent information, assigns personnel to respond, coordinates the response of police, fire, and emergency medical services personnel, and assists responding personnel with support information. The dispatcher is responsible for all telephone and personal requests for service, operation of all alarm and security systems, operation of internal and external data systems including computer aided dispatching and the Law Enforcement Automated Data Systems, and coordination of all radio traffic. Must pass Public Safety background check and polygraph examination prior to hiring date. Must pass Ohio Law Enforcement Automated Data System (LEADS) and Computerized Criminal History (CCH) certification requirements within thirty days of employment and maintain certification throughout employment.

Minimum Qualifications:

• High school graduate or equivalency
• Must be 18 years of age
• Must be physically able to perform the duties of the position such as manual dexterity, flexibility, lifting, carrying, pushing, pulling, reaching and standing
• Must have visual acuity and normal color perception to accurately interpret signals and information from multiple computer screens
• Must type with accuracy using a computer keyboard at a rate sufficient to support department police operations
• Must demonstrate strong ability to communicate clearly in written English
• Must demonstrate ability to accurately and rapidly handle multiple skills simultaneously

Preferred Qualifications:

• Experience as a Previous Public safety dispatching experience
• The dispatcher must have strong interpersonal communication skills as he or she is often the critical link for Public Safety operations
• Demonstrate strong ability to communicate clearly in spoken English
• Strong data entry or other high volume computer keying experience

Applicants must be currently authorized to work in the United States on a full-time basis. The University does not provide work visa sponsorship for this position.

Informed by its Catholic and Marianist mission, the University is committed to the dignity of every human being. Informed by this commitment, we seek to increase diversity in all of its forms, achieve fair outcomes, and model inclusion across our campus community. The University is committed to policies of affirmative action designed to increase the employment opportunities of individuals with disabilities and protected veterans in compliance with the Rehabilitation Act of 1973 and Vietnam Era Veterans' Readjustment Assistance Act of 1973.

Join the team that keeps the University of Dayton connected and safe! We are seeking qualified candidates to apply for our Communications Officer (dispatcher) opening! The dispatcher is the primary communication link between community members and officers providing assistance. This is a full time, benefit eligible position that offers health and dental insurance, retirement, paid time off, tuition assistance for you and your dependents, plus more!

Locations

• Dayton, OH 1

Categories

• University of Dayton Communication Officers Association 1
• University of Dayton Police Officers Association 1