Immigration Counselor

Commonwealth Catholic Charities; Roanoke (VA); On-site; USD 42,000 - 60,000; Full time

Job summary

Commonwealth Catholic Charities in Roanoke, Virginia seeks an immigration services advisor to assist clients with status, eligibility, and benefits under immigration law. You will prepare applications, gather documentation, and maintain records, while staying informed on evolving laws and procedures.

The role involves outreach activities, collaboration with agencies, and representation of the agency in the community.

Qualifications

• High School Diploma or equivalent with three years related experience.
• Eligibility for DOJ Partial Accreditation within six months of hire.
• Ability to relate with immigration offices and outside agencies.

Responsibilities

• Advise clients on immigration status and available assistance.
• Prepare immigration applications and gather supporting documents.
• Stay updated on changes in immigration law.
• Coordinate with immigration offices and outside agencies.
• Perform outreach, presentations, and information sessions.
• Maintain client files and track required reporting.

Skills

Interpersonal skills

Communication (oral & written)

Decision-making

Problem-solving

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

About CCC:Since 1923, Commonwealth Catholic Charities (CCC) has provided life-changing human services to vulnerable individuals and families throughout the Commonwealth of Virginia. CCC offers quality and compassionate human services to all people, especially the most vulnerable, regardless of faith. We are passionate about the work we do in our communities, providing 31 critical services at 7 locations throughout Virginia.CCC provides equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, or genetic information (including family medical history) in all aspects of employment including selection, job assignment, compensation, discipline, termination and benefits, except where there is a bona fide occupational qualification reasonably necessary to the normal operation of the agency.Commonwealth Catholic Charities is a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of a drug screening and background check.SUMMARY: This position is responsible for advising and assisting clients in all aspects of immigration law.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.· Advises clients concerning their immigration status and available assistance.· Prepares immigration applications and secures required back up documentation.· Stays abreast of changes in immigration law and related procedures.· Relates with appropriate immigration offices and outside agencies.· Conducts migrants targeted outreach and advocacy related activities including presentations, information sessions and workshops· Explains client fees and rules of engagement, executes retainer agreements.· Maintains open lines of communications with offices of local senators and representatives.· Develops strategies to accommodate special immigration short term programs.· Maintains appropriate files on clients.· Records number of clients, kinds of cases, and difficulties encountered for required reporting.· Markets special immigrant benefits and services as needed.· Consults with supervisor on caseload balance, expenses, and program concerns.· Directs clients for fee collection and tracks income/balances of those with payment plans· Represents the Agency in the community and workplace in a professional and ethical manner.· Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.· Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.· Utilizes a basic knowledge of Microsoft Office applications.EDUCATION and/or EXPERIENCE: High School Diploma or equivalent required with three years of related experience. Must be eligible to apply for DOJ Partial Accreditation within six (6) months of hire.DIRECT REPORTS: None