Communications Manager Vice President

Testing Site - JPMC; Chicago (IL); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorganChase’s Commercial & Investment Banking communications team is seeking a Communications Manager to support Global Banking Technology and partner with the CIO and leaders to drive internal communications and employee engagement.

The role focuses on conveying business priorities, fostering a connected culture, and managing channels like town halls, intranet stories, and organizational announcements to keep colleagues informed.

Qualifications

• 6+ years of corporate communications with hands-on writing, editing, PM, and executive communications.
• Experience working with C-suite executives and developing executive-level messages.
• Excellent writing skills to translate complex technology into relatable narratives.
• Organized self-starter with project management and multitasking abilities; strong interpersonal skills.
• Curious learner with a willingness to bring new ideas.

Responsibilities

• Serve as Communications lead/partner for Global Banking (GB) Technology.
• Devise strategic communications plans and campaigns; write executive communications.
• Collaborate with executive communications partners across technology and business lines.
• Manage broadcast emails and Targeted Email distribution; analyze data to improve reach.
• Ensure messaging consistency with business leads and firm-wide programs.

Skills

Corporate communications

Executive communications

Writing skills

Project management

Stakeholder collaboration

Deadline management

Job description

We are looking for a strategic communicator to join the JPMorganChase’s Commercial & Investment Banking communications team supporting Global Banking Technology.

As a Communications Manager within Commercial & Investment Banking you will support Global Banking Technology and will work closely with Global Banking's CIO and key partners to lead and execute on the internal communications and employee engagement strategies that support the Global Banking Technology organization. In addition, you will convey business priorities to internal stakeholders, fostering a connected and cohesive culture, and managing and evolving key internal communications channels to keep colleauges informed through town halls, organizational announcements, Intranet stories, etc.

Job responsibilities

• Serve as Communications lead/partner for Global Banking (GB) Technology
• Devise strategic communications plans and campaigns to meet our business and employee engagement needs; partner with leadership, business management, human resources partners and other stakeholders to ensure a cohesive communications strategy to tell a holistic story; write executive communications for executives in their voice and style.
• Partner closely with other executive communications partners across Commercial & Investment Banking Technology, Global Technology and lines of business communications.
• Manage broadcast email publication scheduling and use Targeted Email tool to distribute large-scale broadcast messages to technology employees; use data to identify patterns and adjust communications strategy accordingly to be most effective.
• Ensure consistency of messaging and engagement with Global Banking business leads and firmwide programs and strategic initiatives/priorities.

Required qualifications, capabilities, and skills:

• 6+ years of corporate communications experience, including extensive hands‑on writing, editing, project management, presentation building and executive communications
• Experience working with C-suite executives with demonstrated success developing executive‑level messages, providing communications counsel to senior management teams and executing strong communications strategies.
• Excellent writing skills with a strong ability to turn complex technology stories into a compelling and relatable narrative.
• Organized self‑starter, project manager and multi‑tasker with a proven ability to track complex and overlapping milestones and manage multiple priorities and urgent deadlines; outstanding judgment and interpersonal skills, including partnering effectively with executives, peers and other functional groups across the company.
• Curious and interested in learning and willing to bring new ideas to the table.

Preferred qualifications, capabilities, and skills:

• An understanding of the financial services industry and current technology/AI landscape
• Experience in technology communications and change management
• External communications knowledge