Communications Manager

Testing Site - JPMC; Chicago (IL); On-site; USD 90,000 - 130,000; Full time

Job summary

JPMorgan Chase's Commercial & Investment Banking communications team seeks a strategic Communications Manager to support Global Services. You will lead internal communications and employee engagement, translating business priorities into clear messages for GS leadership and staff.

You will manage channels such as newsletters, town halls, intranet stories and announcements, partnering with HR and business management to drive engagement and safeguard the firm's reputation.

Qualifications

• 8+ years of corporate internal communications experience.
• Bachelor's degree in business, finance, economics, communications, journalism, or related fields.
• Excellent writing and editing abilities; strong verbal communication.
• Ability to develop cohesive and effective communication strategies that resonate with key audiences.
• Passion for storytelling and leading narratives that support business goals.
• Strong organizational skills and ability to manage multiple high-priority initiatives.
• Meticulous approach to accuracy and quality in communications.
• Analytical mindset for addressing challenges and finding solutions.

Responsibilities

• Develop and implement a comprehensive internal communications strategy aligned with business goals.
• Manage and evolve key internal communications channels, including newsletters, town halls, organizational announcements and intranet stories.
• Collaborate with internal partners to support the business, including other Communications teams, Business Management, HR, etc.
• Measure and track key metrics to monitor results and identify areas for improvement.

Skills

Internal communications

Storytelling

Writing & editing

Stakeholder management

Cross-functional collaboration

Project management

Analytical mindset

Risk management

Empathy

Strategic planning

Education

Bachelor's degree

Job description

We are looking for a strategic communicator to join the JPMorganChase's Commercial & Investment Banking communications team supporting Global Services.

As a Communications Manager within Commercial & Investment Banking you will support Global Services (GS), within the Global Banking business. You will work closely with key partners to lead and execute on the internal communications and employee engagement strategy to support GS senior leadership team. You will convey business priorities to internal stakeholders, fostering a connected and cohesive culture, and managing and evolving key internal communications channels to keep colleagues informed through newsletters, town halls, organizational announcements, Intranet stories, etc.

Job responsibilities:

• Develop and implement a comprehensive internal communications strategy that aligns with business goals.
• Manage and evolve key internal communications channels, including a newsletter, town halls, organizational announcements, Intranet stories, etc.
• Collaborate with key internal partners to effectively support the business, including other Communications teams, Business Management, HR, etc.
• Measure and track key metrics to monitor results and identify areas for improvement.

Required qualifications, capabilities, and skills:

• 8+ years of experience in corporate internal communications, with a bachelor's degree in business, finance, economics, communications, journalism, or related fields.
• Ability to develop and implement cohesive and effective communication strategies that resonate with key audiences. Excellent writing and editing abilities and verbal communications skills.
• Passion for storytelling, simplifying complex topics, and leading narratives that support business goals.
• Desire to bring creativity and new ideas to communications projects and tactics.
• Excellent organizational skills, adept at managing multiple high-priority initiatives in a fast-paced environment.
• Meticulous approach to ensuring accuracy and quality in all communications.
• Analytical and strategic mindset for addressing challenges and finding solutions.
• Internally motivated, empathetic and ready to embrace new opportunities and challenges with flexibility.
• Strong interpersonal skills to foster effective partnerships across teams and with stakeholders.
• Unwavering commitment and diligence in managing risk and protecting and enhancing the reputation of our firm.

Preferred qualifications, capabilities, and skills:

• In-depth understanding of the financial services industry