Communications Manager, Customer and Partner, AI Infrastructure

Epic Games (Portuguese); San Francisco (CA); On-site; USD 134,000 - 196,000; Full time

Job summary

Google in San Francisco is hiring a Communications Manager for Customer and Partner in AI Infrastructure. You will manage relationships with a portfolio of customers, translate business needs into clear messaging, and collaborate with sales teams to drive customer success.

Lead strategic communications, coordinate cross‑functional teams, and help shape AI advertising strategies for SMBs and larger clients in a dynamic, onsite environment.

Job description

# Communications Manager, Customer and Partner, AI InfrastructureGoogle • onsite • 345 Spear St, San Francisco, CA 94105, USA • full\_timePay: USD 134000.00 - USD 196000.00 / unspecifiedBusinesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.Responsibilities:Manage a portfolio of businesses and develop a comprehensive understanding of their business challenges, marketing objectives, and success metrics.Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.As a GCS Account Strategist, you will be a seller to GCS’ strategic customers. With a more focused portfolio of clients, you will gain a deep understanding of their clients’ marketing objectives and build short- and medium-term (1–6 month) strategies to meet those goals, in part by improving campaign performance, implementing best practices, driving Google product adoption, and influencing customer budgets.Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.