Communications Manager

Constant Contact; Waltham (MA); Hybrid; USD 84,000 - 106,000; Full time

Benefits offered by this job

Hybrid workplace

Health & welfare benefits

Generous paid time off

Paid leave

Job summary

Constant Contact is seeking a Communications Manager who can hit the ground running as a versatile, high-output writer. From day one, you'll draft press releases, executive thought leadership, executive social content, and internal communications across PR, Organic Social, Internal Communications, and Employer Brand.

You’ll work with senior leaders on a broad scope, adapting one story for many audiences and supporting media materials and calendars.

Qualifications

• 3+ years of experience in communications, PR (agency or in-house), journalism, or content roles.
• Proven record of drafting press releases and writing in executives' and brand voice across bylines, speeches, internal communications, social posts, or beyond.
• Ability to capture a leader's voice from interviews, past content, and feedback, and to take heavy edits without losing momentum.
• Strong news judgment and a clear sense of what makes executive content worth reading; existing media relationships are a plus.
• Comfort juggling multiple stakeholders and deadlines, and the judgment to prioritize while handling competing opinions diplomatically.
• Curiosity about the discipline and a low-ego, roll-up-your-sleeves approach.
• Writing samples required; finalists will complete a short writing exercise.

Responsibilities

• Draft press releases and announcements with minimal hand-holding, including quotes and materials.
• Ghostwrite executive thought leadership pieces that sound like the executive.
• Write executive social content for LinkedIn and leadership team that feels authentic and on strategy.
• Support internal communications with employee announcements and leadership messages.
• Adapt one story for many audiences: release, executive post, and employee note, in the right register.
• Support broader team with media materials, content calendars, and short-form video for social.

Skills

Press releases

Executive ghostwriting

Executive social content

Internal communications

Story adaptation

Media materials

AI-assisted drafting

Tools

LinkedIn

Media tracking tools

Job description

At Constant Contact, we are seriously awesome people who take ownership and make an impact by operating with the mindset, integrity and courage of a small business owner. There’s something so profoundly rewarding about knowing that your work is empowering people everywhere to pursue their dreams. Here, we all play an integral part in helping business owners, entrepreneurs, non‑profits and individuals to succeed by giving them all the help and tools they need to grow online. We’re energized by new challenges and new possibilities-and we’re just getting started!

Constant Contact's Corporate Communications team tells the company's story to the press, to our online community, and to our own employees. We have an opening for a Communications Manager who can hit the ground running as a versatile, high-output writer. From day one, you'll draft press releases, executive thought leadership, executive social content, and internal communications. You'll sit on the Global Communications team and work across all of our practice areas: PR, Organic Social, Internal Communications, and Employer Brand.

This role is for a strong writer who wants to keep growing. You'll bring a solid drafting foundation, curiosity, and sharp thinking, and we'll give you broad exposure across the discipline and direct work with senior leaders.

What you'll do

• Draft press releases and announcements. Take a release from brief to polished draft with minimal hand-holding, including quotes, supporting materials, and pitch angles.
• Ghostwrite executive thought leadership. Draft bylines, blog posts, and point-of-view pieces that sound like the executive, not like a press release - content they are proud to put their name behind.
• Write executive social content. Draft LinkedIn posts and other social content for our CEO and leadership team that feels authentic, timely, and on‑strategy.
• Support internal communications. Draft employee announcements, leadership messages, and all‑hands content. Comfort delivering hard news where tone and timing matters as much as wording.
• Adapt one story for many audiences. Turn a single moment into a release, an executive post, and an employee note, each in the right register.
• Support the broader team. Help with media materials, content calendars, coverage tracking, and short‑form video for social as needs arise.
• Use AI as a tool, not a substitute. Use it to speed up research and drafts, but your job is the judgment, accuracy, and voice that make the final version ours. You’re accountable for everything that goes out under our brand.

What you bring

• 3+ years of experience in communications, PR (agency or in‑house), journalism, or content roles.
• A proven record of drafting press releases, plus demonstrated experience writing in executives' and brand voice, whether bylines, speeches, internal communications, social posts, or beyond.
• The ability to capture a leader's voice from interviews, past content, and feedback, and to take heavy edits while building trust and without losing momentum.
• Strong news judgment and a clear sense of what makes executive content worth reading. Existing media relationships are a plus.
• Comfort juggling multiple stakeholders and deadlines, and the judgment to ask which priority wins while handling competing opinions diplomatically.
• Curiosity about the whole discipline and a low‑ego, roll‑up‑your‑sleeves approach.
• Writing samples required. Finalists will complete a short writing exercise.

The specific salary offered to a candidate may be influenced by a variety of factors including the candidate’s experience, their education and work location. In addition, some roles may be eligible for additional on target commission pay or bonus. The compensation package includes health and welfare benefits including paid leave.

Pay Transparency - All Full Time Employees

$84,420 - $105,525 USD

Why You’ll Love Us:

• We celebrate one another’s differences. We are proud of our culture of diversity and inclusion, and we're always working hard to strengthen and improve this culture. We have programs in place that bring us together on important issues and provide educational opportunities for all employees.
• Join the experts. If you're passionate about supporting businesses and organizations, you won’t find a better spot to share your talent. We’re dedicated to improving the quality of our product from a customer standpoint and have a true desire to enable the success of businesses, non‑profit organizations, and community groups.
• You’ll have opportunities to grow your career. We encourage and support our team members to learn different aspects of the business, take on stretch assignments, seek coaching opportunities and professional development opportunities.
• A generous paid time off policy and a competitive benefits package that supports the health and well‑being of you and your family

At Constant Contact, we’re all about work flexibility and are proud to serve our customers as a hybrid workforce. Our hybrid work model combines the convenience of remote work with access to our great office locations to collaborate in‑person, participate in live trainings, and socialize with colleagues.

Application Deadline: 30 days. We may fill this job opening prior to the deadline if a candidate is selected by us.

Vision6 Pty Limited is an affiliate of Constant Contact, Inc. and a part of the Constant Contact group of brands.

Constant Contact is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, genetic information, veteran status or any other status protected under applicable law. If you require accessibility assistance applying for open positions, please contact [e-mail].

Notice to Recruiters and Staffing Agencies:

Constant Contact has an internal talent acquisition department and designated career site for individuals looking to join our team. Constant Contact will not accept unsolicited resumes from any external recruiters, staffing firms, search agencies or any fee‑based referrals. Any unsolicited resumes sent to directly to Constant Contact, in any capacity will be considered property of Constant Contact. Constant Contact will not pay a fee for any placement resulting from the receipt of an unsolicited resume.