Communications Manager

United States Digital Space LLC; San Mateo (CA); On-site; USD 130,000 - 175,000; Full time

Benefits offered by this job

Healthcare benefits

Vision & dental coverage

HSA/FSA options

Mental health support

Parental leave

Paid holidays

Professional development stipend

Wellness/fitness benefits

Healthy meals provided

Commuter benefits

Job summary

the company in the United States is seeking a Communications Manager who will shape the company’s story and strengthen trust through proactive media engagement and clear messaging. You’ll work in a small, fast-paced team, owning projects end-to-end and moving with urgency.

Key responsibilities include developing vertical narratives, building media relationships, and crafting communications across press releases, op-eds, and talking points.

Qualifications

• 7-12 years of communications experience in-house at a tech company and/or agency with B2B/enterprise clients.

Responsibilities

• Drive proactive media strategy across business, technology, trade, and vertical press.
• Develop vertical narratives connecting the company’s technology to real-world problems and pitch reporters.
• Build and maintain relationships with reporters covering enterprise tech, AI, and security industries.
• Write press releases, pitches, bylines, briefing documents, messaging frameworks, op-eds, talking points, FAQs.
• Prepare spokespeople for media with interview prep and coaching.
• Monitor the news cycle and respond quickly to developments.
• Use AI tools to improve efficiency.

Skills

Media relations

Storytelling

Writing

Crisis communications

Project management

Job description

Who We Are

the company is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and the company is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million the company devices are deployed across 170+ countries.

About the Role

We're looking for a Communications Manager who is genuinely passionate about AI’s real-life impact on people and places and wants to communicate the company’s story with the world. This is someone who knows instinctively where the company fits in the news of the day and who understands the importance of communications in earning and maintaining brand trust. You'll join a small but mighty communications team where everyone rolls up their sleeves, owns projects end-to-end, and moves with urgency.

What You’ll Do

• Drive our proactive media strategy across business, technology, trade, and vertical press.

• Develop vertical narratives that connect the company's technology to real problems in the real world (rising retail crime, warehouse safety compliance, school security, healthcare facility management, and more) and pitch them with specificity and conviction to the reporters covering those beats.

• Build and maintain relationships with reporters covering enterprise tech, AI, physical security, and the industries we serve.

• Write across formats: press releases, pitches, bylines, briefing documents, messaging frameworks, op-eds, talking points, FAQs.

• Prepare spokespeople for media with interview prep, message development, and ongoing coaching.

• Monitor the news cycle and respond quickly and strategically to breaking developments – whether that's a surge in retail crime, a workplace safety incident, or a shift in the regulatory landscape.

• Use AI tools to do your job better and more efficiently.

What We’re Looking For

• 7-12 years of communications experience in-house at a tech company and/or at an agency with serious B2B/enterprise clients with a strong media relations track record.

• Vertical storytelling instincts. A fast, credible student of the industries the company serves who can understand where our products make an impact and turn that into a pitch.

• Writing that earns trust. Clear, concise, and human prose, even when explaining a complex or nuanced topic.

• Sound judgment under pressure. Someone who can prioritize well when everything feels urgent and knows the difference between fast and sloppy.

• A builder mentality. We're a lean, collaborative team where everyone contributes ideas, owns outcomes, and isn't afraid to experiment.

Nice to Have

• Experience in enterprise SaaS or adjacent B2B verticals.

• Experience with research-driven storytelling and proprietary data initiatives.

• Familiarity with crisis communications and issues management.

• Experience supporting a company through a period of high growth.

US Employee Benefits

the company is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans

• Nationwide medical, vision and dental coverage

• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options

• Expanded mental health support

• Paid parental leave policy & fertility benefits

• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time

• Professional development stipend

• Wellness/fitness benefits

• Healthy lunches provided daily

• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time

Annual Pay Range

At the company, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A the company employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$130,000—$175,000 USD

the company Is An Equal Opportunity Employer

As an equal opportunity employer, the company is committed to providing employment opportunities to all individuals. All applicants for positions at the company will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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