Communications Manager

Jackson County Missouri; Kentucky; On-site; USD 66,362 - 81,109; Full time

Job summary

Jackson County is seeking a Communications Director-level professional to manage daily department operations and supervise the communications staff. You will oversee public-facing materials, including press releases, newsletters, website content and social media updates.

Work with the Director on strategic planning and serve as a trusted partner in crisis communications, media response and public outreach. A Bachelor’s degree and 5+ years in communications with leadership are required.

Qualifications

• Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field.
• 5+ years in communications with at least 2 years in a supervisory role.
• Strong writing, editing and public speaking skills. Background in government/media preferred.
• Must pass pre-employment drug screen/background check.

Responsibilities

• Oversee daily operations of the Communications Department and supervise staff.
• Oversee production of press releases, newsletters, website content and social media updates.
• Assist Director with strategic planning; partner in crisis communications and public outreach.

Skills

Public information practices

Crisis communication

Media relations

Leadership

Writing/editing

Education

Bachelor’s degree in Communications

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Department: Communications Grade: 270 Salary: $73,736/year

Job Duties

Responsible for the daily operations of the Communications Department and supervises communications staff under the direction of the Director of Communications. Oversee production of public-facing materials, including press releases, newsletters, website content, and social media updates. Assists the Director with strategic planning and serves as a trusted partner in crisis communications, media response, and public outreach.

Minimum Qualifications

Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, or a related field 5+ years of experience in communications, public information, or related field, with at least 2 years in a supervisory or management role. Strong leadership and staff management skills. Demonstrated knowledge of public information practices, crisis communication, and media relations. Excellent writing, editing, and public speaking skills. Experience working with government, media, or the public sector is strongly preferred. Ability to manage multiple priorities in a fast-paced environment and respond effectively under pressure. Must submit to/pass pre-employment drug screen/background check

ESSENTIAL COMPETENCIES

• Transparency & Accountability – Demonstrates integrity and ensures information shared with the public is accurate, clear, and consistent with organizational values.
• Crisis Communication – Responds quickly and effectively under pressure, providing calm, accurate, and coordinated messaging during emergencies.
• Community Trust & Engagement – Builds strong relationships with community members, media, and stakeholders, fostering confidence in government communications.
• Leadership & Team Management – Provides clear direction, mentorship, and support to staff while maintaining high professional standards.
• Strategic Thinking – Anticipates communication needs, develops proactive strategies, and aligns messaging with organizational priorities.
• Collaboration – Works effectively with internal departments, elected officials, and partner agencies to ensure unified and effective communication.
• Adaptability – Remains flexible in managing multiple priorities and responding to evolving situations.

Knowledge, Skills, and Abilities

Knowledge of department policies and procedures. Knowledge of managing employees Knowledge of performance reviews Knowledge of Legislative, County and Departmental administrative policies and procedures. Knowledge of statistical techniques necessary for performance reporting. Knowledge of interviewing and counseling as to communicate with professionals, community representative and citizens. Knowledge of interpersonal communication skills. Knowledge of report writing techniques and methods. Knowledge of local news media. Knowledge of strong public speaking and business writing skills. Knowledge of public relations techniques and methods. Skill in proper use, spelling and composition of English. Skill in data processing and computer usage. Skill in word processing and keyboarding. Skill in process change utilizing technology to improve county services to citizens.

WORKING CONDITIONS

Work environment is primarily indoors, within a modern smoke-free office setting, where noise and temperature levels are moderate. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! The associates of Jackson County fill a vast array of positions, but they are all part of one team, sharing a common goal - serving the citizens of Jackson County. Jackson County is a wonderful place to work! We offer excellent benefits, including health care, dental, life insurance, vacation time, sick leave and a pension plan, plus many more!