Communications Intern (10001)

The Maryland-National Capital Park & Planning Commission; Riverdale Park (MD); On-site; USD 30,000 - 32,000; Part time

Job summary

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is seeking an Intern 2 in the Office of the Chief Information Officer (OCIO) for Montgomery and Prince George’s Counties. The position is 15 hours per week at $22.00 to $22.50 per hour, offering real-world experience in government digital communications.

The intern will assist with writing copy, SharePoint site management, surveys, graphics coordination, newsletters, and video production, while learning digital communications

Qualifications

• Bachelor’s degree completed or in progress toward a related Master’s program.
• Strong written English and professional writing style.
• Ability to translate complex ideas into clear copy for diverse stakeholders.

Responsibilities

• Assist with implementing communication plans for technology projects.
• Write copy for emails, graphics, and instructional materials.
• Develop SharePoint sites, surveys, and data reports.
• Coordinate graphics with designers and plan newsletters.
• Record, edit, and post instructional videos; prepare slide decks for meetings.

Skills

Writing

English proficiency

Communication

Team collaboration

Digital production

Customer service

Education

Bachelor’s degree

Master’s degree program (related field)

Tools

SharePoint

Clipchamp

PowerPoint

Excel

Job description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a 98-year-old, nationally recognized organization serving the vibrant and culturally diverse populations of Montgomery and Prince George’s Counties on the border of Washington, D.C.

The Office of the Chief Information Officer, (OCIO) is seeking an Intern 2. The position will work 15 hours per week at an hourly rate of $22.00 to $22.50 per hour.

Duties and Responsibilities to be Assigned:

• Works closely with small communications team to assist with implementation of developed communication plans for technology project campaigns to employee stakeholders.
• Implementation of communications plans may include:
• Writing copy for emails, graphics, instructional materials, and intranet
  o Developing and managing project SharePoint sites
  o Creating stakeholder feedback surveys, monitor surveys, analyze data, and write data summary reports
  o Assisting with contract graphic designer to develop graphics for project campaigns
  o Working with communications team to plan, design, and launch department newsletter
  o Writing, recording, editing, and posting instructional videos
• Assists with communications coordination for governance groups by preparing PowerPoints / slide decks, reports, or other information
  Attends project team meetings as well as department staff meetings
  Learn and / or knows digital communications compliance
  Provides excellent customer service to employees
  Be a collaborative, cooperative team member who will work with cross-functional teams
  Be solution-oriented
  Be willing to work under established – sometimes tight -- deadlines
• Other duties as assigned

Course Background/Skills Needed (training, experience preferred or required):

• Understanding of / Experience in / Willingness to Learn Microsoft 365 apps (Word, PowerPoint, Excel, Teams, SharePoint, Forms, Outlook and Clipchamp)
• Exhibits a polished, professional writing style
• Demonstrates superior written English
• Possesses the ability to take complex ideas and turn them into easily understood copy in English
• Builds trust with stakeholders and team members by communicating promptly, following through, completing assignment, and meeting deadlines
• Refined digital production skills (recording, editing, etc.)
• Ability to move between varying levels of stakeholder groups with comfort (executive-level, subject matter experts, end users, etc.)
• Support the mission of The Maryland-National Capital Park and Planning Commission by managing physical growth, protecting natural and historic resources, and providing recreational experiences for Montgomery and Prince George's Counties, Maryland.

Additional Qualifications (quantitative skills, computer familiarity/software skills, oral or written communication skills:

• High level of professionalism (punctual, communicative, reliable, respectful)
• Computer skills
• Willingness to learn new digital skills to accomplish project goals
• Sense of humor
• High level of curiosity

Student who has received a Bachelor’s Degree and accepted or enrolled in a Master’s Degree Program in a field of study related to the discipline of the area to which assigned.

Classification Specification Intern 2

May be subject to medical drug and alcohol testing.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non-merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301-454-1411 (Maryland Relay 7-1-1).

M-NCPPC will make all efforts to reasonably accommodate you.