Intern 2 (10001)

The Maryland-National Capital Park and Planning Commission - Office of CIO; Riverdale Park (MD); On-site; USD 20,000 - 26,000; Part time

Job summary

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is seeking an Intern 2 to assist with communications for technology projects serving Montgomery and Prince George’s Counties. You will develop copy, manage SharePoint sites, and help produce newsletters and instructional videos.

Ideal candidates are Bachelor’s level students enrolled in a related Master’s program, with strong English writing skills and a willingness to learn Microsoft 365 tools and digital production practices.

Qualifications

• Understanding or willingness to learn Microsoft 365 apps including Word, PowerPoint, Excel, Teams, SharePoint, Forms, Outlook and Clipchamp.
• Polished, professional writing style.
• Superior written English.
• Ability to translate complex ideas into clear English copy.
• Trust-building through timely communication and meeting deadlines.

Responsibilities

• Assist with implementation of communication plans for technology project campaigns to employee stakeholders.
• Write copy for emails, graphics, instructional materials, and intranet.
• Develop and manage project SharePoint sites.
• Create stakeholder surveys, monitor responses, analyze data, and write summaries.
• Coordinate visuals with a graphic designer and publish department newsletters.
• Write, record, edit, and post instructional videos.
• Prepare PowerPoints/slides, reports for governance groups.
• Attend project team meetings and learn digital communications compliance.
• Provide excellent customer service to employees.
• Collaborate with cross-functional teams; be solution-oriented; meet deadlines.
• Other duties as assigned.

Skills

Microsoft 365 apps

Professional writing

English communication

Digital production

Stakeholder communication

Education

Bachelor’s degree in related field

Enrolled in Master’s program related to the discipline

Tools

SharePoint

PowerPoint

Word

Excel

Outlook

Clipchamp

Job description

The Maryland-National Capital Park and Planning Commission (M-NCPPC), a 98-year-old, nationally recognized organization serving the vibrant and culturally diverse populations of Montgomery and Prince George’s Counties on the border of Washington, D.C.

Duties and Responsibilities

• Works closely with small communications team to assist with implementation of developed communication plans for technology project campaigns to employee stakeholders.
• Implementation of communications plans may include:
  • Writing copy for emails, graphics, instructional materials, and intranet
  • Developing and managing project SharePoint sites
  • Creating stakeholder feedback surveys, monitor surveys, analyze data, and write data summary reports
  • Assisting with contract graphic designer to develop graphics for project campaigns
  • Working with communications team to plan, design, and launch department newsletter
  • Writing, recording, editing, and posting instructional videos
• Assists with communications coordination for governance groups by preparing PowerPoints / slide decks, reports, or other information
  • Attends project team meetings as well as department staff meetings
  • Learns and / or knows digital communications compliance
  • Provides excellent customer service to employees
  • Be a collaborative, cooperative team member who will work with cross-functional teams
  • Be solution-oriented
  • Be willing to work under established – sometimes tight -- deadlines
• Other duties as assigned

Course Background/Skills Needed

• Understanding of / Experience in / Willingness to Learn Microsoft 365 apps (Word, PowerPoint, Excel, Teams, SharePoint, Forms, Outlook and Clipchamp)
• Exhibits a polished, professional writing style
• Demonstrates superior written English
• Possesses the ability to take complex ideas and turn them into easily understood copy in English
• Builds trust with stakeholders and team members by communicating promptly, following through, completing assignment, and meeting deadlines
• Refined digital production skills (recording, editing, etc.)
• Ability to move between varying levels of stakeholder groups with comfort (executive-level, subject matter experts, end users, etc.)
• Support the mission of The Maryland-National Capital Park and Planning Commission by managing physical growth, protecting natural and historic resources, and providing recreational experiences for Montgomery and Prince George's Counties, Maryland.

Additional Qualifications

• High level of professionalism (punctual, communicative, reliable, respectful)
• Computer skills
• Willingness to learn new digital skills to accomplish project goals
• Sense of humor
• High level of curiosity

Student who has received a Bachelor’s Degree and accepted or enrolled in a Master’s Degree Program in a field of study related to the discipline of the area to which assigned.

Classification Specification Intern 2

May be subject to medical drug and alcohol testing.

The Maryland-National Capital Park and Planning Commission (M-NCPPC) is an Equal Opportunity Employer. We celebrate a workplace culture of diversity, equity and inclusion without discrimination or harassment on the basis of race, color, religion, sex, age, national origin, sexual orientation, marital status, disability, genetic information, gender identity, or any other non‑merit factor.

Applicants with Disabilities under the Americans with Disabilities Act.

If you require accommodations or special arrangements due to a qualifying disability, please notify the Recruitment & Selections Services Unit at the time of applications at or 301‑454‑1411 (Maryland Relay 7‑1‑1)

M-NCPPC will make all efforts to reasonably accommodate you.