Communications Director, Intelligence & Insights

Meta; Washington, New York (District of Columbia, NY); On-site; USD 180,000 - 250,000; Full time

Job summary

Meta seeks an experienced Director of Intelligence & Insights to lead a global, multi-disciplinary team spanning North America, EMEA and APAC. The role centers on turning data and narrative into strategic guidance for communications, public affairs, policy, marketing and data science.

You will design tools, systems and AI-enabled workflows that speed insights, scale reporting, and elevate judgment, while influencing senior leaders and coordinating across functions in a fast-paced tech

Qualifications

• 12+ years of experience in communications, public affairs, political campaigns, corporate strategy or related fields.
• Experience leading globally distributed teams across regions and time zones.
• Proven ability to influence senior executives and stakeholders.
• Experience building measurement frameworks and reporting systems.
• Experience applying AI/automation to workflows.

Responsibilities

• Lead Intelligence & Insights (I&I) across NA, EMEA and APAC.
• Design scalable tools and AI-enabled workflows for faster insights.
• Partner with senior leadership across functions to guide strategy.
• Oversee a high-volume portfolio of deliverables with competing priorities.

Skills

Team leadership

Global teams

Strategic comms

Stakeholder management

AI tooling

Media monitoring

Data storytelling

Cross-functional collaboration

Executive influencing

Project management

Operational discipline

Crisis communications

Tools

AI tools

Analytics platforms

Media monitoring software

Job description

Meta is looking for an experienced communications leader to lead the Intelligence & Insights (I&I) function within the Communications & Public Affairs organization. I&I’s work underpins how the entire Comms organization understands its environment and measures its impact.

The Director of I&I leads a global, multi-disciplinary team with members based in North America, EMEA and APAC, covering priority markets worldwide and the full range of company priority issues. The team's remit spans Intelligence (real-time flagging, longitudinal narrative tracking and news cycle analysis), Research (deep examination of strategic topics to equip leadership with insight), Messaging (disciplined deployment of research-backed narratives with target audiences) and Insights (analyzing how campaigns perform in driving business impact).

This is a builder's role as much as a reporting one. The team does not simply produce recurring reports — it designs the tools, systems and processes that make reporting faster, sharper and more scalable, and it applies AI throughout its own workflows to compress turnaround times and create capacity for higher-judgment analytical work. We are looking for a leader who is energized by improving how the work gets done, not only by delivering the work itself.

The role operates at the center of a demanding, high-tempo environment. The Director partners directly with senior company leadership and cross-functional partners across Communications, Public Affairs, Policy, Marketing, Legal and Data Science, and must be able to influence effectively upward, laterally and downward. Strong operational discipline is essential: much of the role is orchestrating a complex portfolio of recurring and ad hoc deliverables across time zones, sequencing competing requests, negotiating scope and timelines with senior stakeholders, and protecting the team's ability to do sustainable, high-quality work.

• 12+ years of experience in communications, public affairs, political campaigns, corporate strategy, research or related industries
• 5+ years of experience directly managing teams, including experience managing managers or regional leads
• Experience building and running complex, insights-driven teams or functions
• Experience leading globally distributed teams across multiple regions and time zones
• Demonstrated experience developing strategy or campaigns in the corporate, political or public affairs sector
• Working knowledge of a range of qualitative and quantitative research methodologies
• Experience deploying and experimenting with technology and tooling for media tracking, monitoring, measurement and analysis, including AI-based tools
• Demonstrated experience influencing and advising senior executive stakeholders, and working effectively across functions without direct authority
• Experience managing a high-volume portfolio of deliverables with competing priorities, including prioritization, intake management and stakeholder negotiation
• Proven written and verbal communication and presentation skills
• Experience building new measurement frameworks, reporting systems or internal tools from the ground up
• Experience applying AI or automation to redesign existing workflows, with demonstrable gains in speed, coverage or quality
• Experience operating in a fast-moving, high-scrutiny environment such as a global technology company, major political campaign, or crisis communications setting
• Experience across more than one of intelligence, research, messaging and insights disciplines
• Experience partnering with data science, engineering or analytics functions to build shared data and reporting infrastructure
• Regional or international market experience in EMEA and/or APAC