Communications Associate- Immediate Start

Moodreact; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands-on communications and customer-?

Job summary

Moodreact in Charlotte, NC is seeking a motivated Communications Associate to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people and communicating information clearly.

You will gain hands-on experience in customer engagement, assist with campaigns, and collaborate with a supportive team committed to professional development.

Qualifications

• High school diploma or equivalent.
• Strong verbal and interpersonal communication.
• Friendly, professional demeanor.
• Positive attitude and willingness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.

Responsibilities

• Communicate product and service information clearly and professionally.
• Engage directly with customers and prospective customers.
• Help identify customer needs and provide appropriate information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Help prepare and organize promotional and communication materials.
• Maintain accurate records of customer interactions and outreach activities.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support daily business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Relationship-building

Organization & time management

Adaptability

Education

High school diploma or equivalent

Job description

About Us

Moodreactis a full-service maintenance company supporting homes and businesseswith expert electricians, appliance repair technicians, plumbers, andskilled general labor teams.We handle the tough jobs, the technicalwork, and the details others overlook—always with professionalism,safety, and efficiency in mind.

Job Summary

We are seeking a motivated Communications Associate to support customer outreach, promotional communication, and relationship-building initiatives. This entry-level role is ideal for someone who enjoys connecting with people, communicating information clearly, and developing valuable professional and customer service skills in a team-oriented environment.

Responsibilities

• Communicate product and service information clearly and professionally.
• Engage directly with customers and prospective customers.
• Help identify customer needs and provide appropriate information.
• Support promotional campaigns and customer engagement activities.
• Participate in community outreach and promotional events.
• Assist with customer follow-ups and relationship development.
• Help prepare and organize promotional and communication materials.
• Maintain accurate records of customer interactions and outreach activities.
• Represent the company professionally during customer interactions.
• Collaborate with team members to support daily business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and interpersonal communication skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and willingness to learn.
• Strong relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous communications, customer service, retail, hospitality, or sales experience is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands-on communications and customer engagement experience
• Performance-based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching