Communications Associate

Carolina Family Health Centers, Inc.; Wilson (NC); On-site; USD 23,419 - 27,552; Full time

Benefits offered by this job

Health insurance

401(k) and match

Paid time off

Holidays

Dental insurance

Job summary

Carolina Family Health Centers, Inc. seeks a Communications Associate to enhance internal and external communications about CFHC's services and programs, reporting to the Director of Communications.

The role supports HR projects and careers content while coordinating outreach at health fairs, job fairs, and partner meetings. Responsibilities include managing online content, updating listings, and maintaining brand-consistent messaging across channels; occasional evenings and weekends may be

Qualifications

• Bachelor's degree in Marketing, Communications, Healthcare Administration, Business or related field or 3+ years in marketing, communications, journalism, or digital media.
• Proficient experience with Microsoft Office is required.
• Experience with social media platforms, Adobe Suite and Canva are a plus.

Responsibilities

• Develop communications content aligned with CFHC messaging, style, and brand guidelines.
• Manage digital content across website, social media channels and intranet.
• Create social media schedules, post content, monitor responses, and generate ideas.
• Maintain CFHC website, Google Business profile, and external listings.
• Coordinate community outreach events to build brand recognition; occasional evenings/weekends.

Skills

Bachelor's degree

Microsoft Office

Adobe Suite

Canva

Social media

Education

Bachelor's degree

Associate degree + 3 years experience

Job description

THIS POSITION OFFERS A 40-HOUR WORKWEEK, NO WEEKENDS, FULL BENEFITS PACKAGE, 12 PAID HOLIDAYS, BI-WEEKLY PAY.

Come join our “Family” and be part of providing healthcare In the Community…For the Community. Carolina Family Health Centers, Inc. provides accessible and affordable health care with excellence…where patients come first. Regardless of an individual’s ability to pay or their insurance status, we believe that EVERYONE deserves access to quality health care As a nonprofit, federally qualified health center (FQHC), we strive to meet the needs of our community and breakdown barriers that prevent individuals from seeking health care. Our service offering includes primary medical care, behavioral health, pharmacy and dental services in an integrated model that provides a comprehensive approach to care for our patients.

Position Overview

The Communications Associate supports and enhances internal and external communications regarding awareness of Carolina Family Health Centers, Inc.’s services and programs, and assists the Director of Communications in meeting communications objectives and maximizing positive exposure to local markets and target audiences. This position reports to the Director of Communications.

Essential Tasks

• Develops communications to include presentations, graphics, digital content, patient communications, internal communications, advertisements, and other content, ensuring consistency with CFHC key messaging, style, and brand guidelines.
• Executes the digital media strategy by managing online content through a variety of multimedia platforms such as the corporate website, social media channels, and intranet.
• Creates social media schedule, posts content, monitors and responds to posts, and assists with generating ideas for posting on social media sites.
• Maintains and updates the company website, Google Business profile, and other external sites displaying information about CFHC.
• Coordinates and attends community outreach activities, including health fairs, job fairs, community events, and partner meetings, to build the organization's brand recognition. Occasional evenings and weekends may be required.
• Supports internal/HR/recruitment communications, actively contributes to HR projects or special programs, and supports HR cross-functional initiatives as needed.
• Assists with HR job postings on job boards, social media, and educational institutions. Helps maintain content on the careers page and other HR-related areas on the CFHC website.

Experience And Education

• Bachelor's degree from a four-year college or university in Marketing, Communications, Healthcare Administration, Business or a related field or an associate degree with a minimum of three years' experience in marketing, communications, journalism, or digital media.
• Proficient experience with Microsoft Office is required.
• Experience with social media platforms, Adobe Suite and Canva are a plus.
• Strong command of English language and good communication skills.
• Strict attention to detail and enthusiasm for collaboration.
• Knowledge of basic design principles.

Schedule

Monday to Friday

8 AM – 5 PM

8-hour shift

In person

Physical Requirements

• Individuals may need to sit or stand for long periods of time, occasional bending, stooping, lifting including of patients, reaching forward and overhead.
• May require walking primarily on a level surface for periods throughout the day.
• Proper lifting techniques and frequent computer work required.
• Must be able to travel freely in the local area; between clinics, hospitals, health departments, etc.

Benefits

• 401(k) and match
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Holidays
• Vision insurance

Job Type

Full-time

License/Certification (one/any Preferred)

• None

Base Pay Overview

The starting pay for this position is $17.00 hourly. Please keep in mind that actual salary will vary based on various factors such as qualifications, skills, competencies, and proficiency for the role.