Communications Manager

Family First Health; Hanover (York County); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

403(b) Retirement Plan

Paid Time Off (PTO)

Tuition Reimbursement

Growth opportunities

Job summary

Family First Health is seeking a Communications Manager to lead branding, storytelling, and multi-channel communications. The role focuses on raising brand visibility, supporting community and donor engagement, and guiding fundraising communications.

The ideal candidate will have 4+ years in nonprofit marketing or healthcare, CRM experience, and proficiency with design tools (InDesign/Express/Canva) and email marketing platforms. Travel up to 50% may be required.

Qualifications

• Bachelor’s degree or equivalent combination of education/experience.
• 4+ years of relevant non-profit marketing and/or healthcare experience.
• At least one year of CRM experience.
• At least one year of experience using design tools such as Adobe InDesign, Adobe Express, or Canva.
• Experience with digital mass marketing tools like Constant Contact.
• Strong ability to build collaborative relationships across teams.

Responsibilities

• Lead branding and communications to support community and donor engagement.
• Develop annual appeals, sponsorship programs, and stewardship messages.
• Create and manage newsletters, reports, and events communications.
• Coordinate multi-channel marketing and expand digital presence.
• Produce branded templates, promotional materials, and infographics.
• Train staff on the branding toolkit and ensure brand consistency.

Skills

Non-profit marketing

Digital marketing

Communications planning

Stakeholder collaboration

Customer service

Education

Bachelor’s degree or equivalent

Tools

Adobe InDesign

Adobe Express

Canva

Constant Contact

CRM systems

Job description

Job Details

• Job Location: GEORGE STREET - YORK, PA 17401
• Position Type: Full Time
• Education Level: 4 Year Degree
• Travel Percentage: Up to 50%

Family First Health is seeking a Communications Manager for our organization. As a qualified Communications Manager candidate for Family First Health, you should have a positive and outgoing personality, excellent customer service skills, strong computer skills, and strong organizational skills.

This position is more than just a job, it’s an opportunity to learn and grow with a terrific team. We’re dedicated to offering trustworthy service and care. The Communications Manager position will play a large role in that. If this sounds a like a good fit, we would love to hear from you.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Center brand visibility and awareness to lead the creation and execution of strategic communications supporting community engagement, donor engagement, and fundraising initiatives. This may include:
• Annual appeals
• Sponsorship programs
• Stewardship messages and updates
• E-mail and print communications, including newsletters for donors and staff
• Annual organizational and fundraising reports
• Events
• Develop and/or curate creative assets to align with organizational goals around storytelling and impact reporting. This may include:
• Partnering with Family First Health’s direct services teams to identify opportunities to highlight program impact and success stories
• Working with communications contractor(s) to:
• Coordinate photography and video creation to capture testimonials and key updates for internal and external audiences.
• Coordinate multi-channel marketing, drive engagement, and expand the organization’s digital presence using Family First Health’s social media accounts.
• Creating, maintaining, and providing branded:
• Templates for presentations, proposals, and reports
• Promotional materials, such as flyers, signs, and invitations
• Customized communications for individual, corporate, and foundation donors
• Visually engaging infographics to communicate data and insights
• Website and online communications platforms
• Prepare key staff to:
• Provide access and training in the use of a customized branding and communications toolkit to local organizations and community partners
• Execute event marketing, fundraising communications, and internal communications using consistent branding and impactful messaging by providing access to and training in the use of a customized branding and messaging toolkit
• Monitor and ensure adherence to organizational brand standards across platforms

KNOWLEDGE/SKILLS/ABILITIES

• Bachelor’s degree or an equivalent combination of education/experience
• 4+ years of relevant non-profit marketing and/or healthcare experience.
• At least one year of CRM experience
• At least one year of experience using design tools such as Adobe Indesign, Adobe Express, or Canva
• At least one year of experience using digital mass marketing tools such as Constant Contact
• Exceptional ability to cultivate professional, collaborative, and communicative relationships across teams
• Demonstrated success in designing and executing strategic marketing campaigns, with a strong understanding of multi-channel digital and print engagement, and content development.
• Expertise in digital marketing tools, including website management, e-mail marketing, and analytics, to enhance brand recognition and audience engagement.
• Proficient in creating impactful storytelling assets such as graphics and written content, showcasing organizational achievements and fostering community connection.
• Demonstrated understanding of social media communications best practices

PHYSICAL DEMANDS

Mental/Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with a Communications Manager position such as:

• Frequent and prolonged work at a computer and/or on the phone for extended periods of time with repetitive typing, arm and hand motion
• Frequent travel with exposure to weather conditions
• Occasional bending, stooping, crouching, or kneeling
• Occasionally carrying office supplies and equipment
• Frequent standing and walking
• Frequent turning and reaching
• Requires correct vision and hearing to normal range
• Requires ability to speak clearly in order for others to understand
• When teleworking or working remotely, requires working alone in a qualified work setting

BENEFITS

• 3 Weeks of Accrued Paid Vacation per year
• 9 Days of Accrued Paid Sick Leave Time per year
• 4 Personal Days per year
• No Late Evenings or Weekend Hours
• Paid Time Off on Holidays
• Health, Dental, & Vision Insurance Plans
• Short/Long Term Disability and Life Insurance
• 403(b) Retirement Plan
• Tuition Reimbursement Opportunities
• Opportunity for growth and advancement
• And More!

Qualifications