Communications Assistant

Angelo State University; United States; Remote; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a detail-oriented communications assistant to support outreach efforts. This role involves monitoring email campaigns, managing a network of secret shoppers, and assisting with inventory management. The ideal candidate will possess strong analytical and organizational skills, with proficiency in tools like Salesforce and Google Workspace. Join a collaborative team where your contributions will help shape effective communication strategies and drive engagement. If you're ready to take initiative and thrive in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• Bachelor’s degree required, plus one year of relevant experience.
• Salesforce experience preferred.

Responsibilities

• Monitor email campaigns and prepare quarterly and annual reports.
• Assist with asset and inventory management in Salesforce.
• Edit and proofread content for email templates and graphics.

Skills

Analytical Skills

Time Management

Organizational Skills

Communication Skills

Critical Thinking

Education

Bachelor’s Degree

Tools

Salesforce

Google Workspace

Microsoft Office

Microsoft Teams

Job description

This position assists the Prospective Student Access and Outreach Communications team with a variety of tasks including monitoring and maintaining a network of test students/secret shoppers to track competitors, monitoring email campaigns and dashboards, preparing quarterly and annual email stat reports, tracking assets/inventory management, assist with daily and bulk mail processing when communications supervisor is out, and answering phones.

Typical Duties/Job Duties

• Monitor email campaigns and dashboards to ensure all communications and automations are running as intended; monitor email KPIs (open rates/click-through rates) and prepare quarterly and annual email stat reports for review by team.
• Maintain a network of test recruits/secret shoppers with our top industry competitors and within our own CRM to ensure all cohorts are receiving communication as intended. Provide recommendations to communications team based on competitor campaigns.
• Assist in the creation and maintenance of email templates and graphics. Edit and proofread content. Create and edit reports for a variety of needs (emails, text messages, source tracking, etc.).
• Assist with asset and inventory management by updating when assets are received, tracking costs, and performing quarterly inventory counts to maintain accurate record keeping in Salesforce.
• Serve as back up for communications supervisor in the dissemination of daily and bulk mail when communications supervisor is out.
• Works closely in a highly collaborative team atmosphere and serves as backup to other members of the communications team when needed.
• Attends trainings, seminars and other meetings as needed.
• Performs other duties as assigned.

Knowledge, Skills and Abilities

• Strong analytical skills with the ability to interpret marketing KPIs and translate data into actionable insights
• Ability to take initiative and proactively manage time and tasks independently and within a team environment
• Highly organized with the ability to perform work requiring accuracy and attention to detail
• Proficient in utilizing current technology; Google Workspace, Microsoft Office and Teams
• Ability to manage multiple projects and priorities in an effective and efficient manner
• Ability to work in a fast-paced environment with frequent interruptions
• Skilled in critical thinking to anticipate potential problems and suggest solutions
• Excellent written and oral communication skills; the ability to communicate clearly and concisely

Minimum Qualifications

Bachelor’s degree required, plus one year of relevant experience.

Preferred Qualifications

Salesforce experience preferred.

Physical Requirements

• Monday to Friday, 8am – 5pm
• Sitting, standing, walking or moving about.
• Ability to lift between 20 and 30 pounds.
• Repetitive use of hands and arms.

EEO Statement

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

In compliance with the Americans with Disabilities Act ( ADA ), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. We are committed to ensuring that a qualified individual with a disability has the same rights and privileges in employment as non-disabled employees. If an accommodation is requested for the job application process, please contact our office at [phone] or email us at [e-mail] .

Remote

Remote No

Posting Number

Posting Number S982P

Open Date

Open Date 04/23/2025

Close Date

Desired Start Date

Desired Start Date 06/01/2025

Review Start Date

Open Until Filled Yes

Special Instructions to Applicants

Required Number of References

Supplemental Questions

Required fields are indicated with an asterisk (*).

Documents Needed To Apply

Required Documents

Resume

Cover Letter

List of References

Optional Documents

Other