Communications and Knowledge Management Consultant

UN Secretariat; Panama City (FL); On-site; USD 60,000 - 90,000; Full time

Job summary

The United Nations Secretariat is seeking a consultancy through the DCO Regional Office for Latin America and the Caribbean to strengthen visibility, knowledge sharing, and learning across the RC system. You will support regional communications, coordinate the RCO/UNIC Communications Network, and ensure high-quality knowledge products are produced and shared with stakeholders.

The role requires fluency in English and Spanish, with knowledge of French or Portuguese an advantage, and at least two

Qualifications

• Minimum two years of professional experience in communications, public information, knowledge management, reporting or related field.
• Experience producing and editing communications and knowledge products for professional audiences.
• Experience coordinating networks, communities of practice, or multi-country processes is desirable.

Responsibilities

• Support preparation, editing, and dissemination of high-quality communications and visibility products (news items, features, newsletters, briefs, web content).
• Develop regional stories highlighting RC leadership and UNCT collaboration; coordinate regional communications campaigns.
• Provide coordination and secretariat support to the RCO/UNIC Communications Network; organize network meetings and exchange best practices.
• Support systematic capture, synthesis, and dissemination of lessons learned and good practices; develop concise knowledge products; maintain an organized repository of regional resources.

Skills

Communications

Knowledge Management

Editing

Content Creation

Network Coordination

Information Synthesis

Reporting

Digital Communications

Presentation Skills

Education

University degree in communications or related field

Job description

Organizational context: The United Nations Development Coordination Office (DCO) Regional Office for Latin America and the Caribbean supports Resident Coordinators and their offices, fostering coherence and collaboration within the UN development system. It focuses on regional knowledge exchange, strategic communications, and visibility for the Resident Coordinator system.

Job purpose: This consultancy aims to enhance the visibility, knowledge sharing, and organizational learning across the UN Resident Coordinator system in Latin America and the Caribbean. The role will involve strengthening regional communications, coordinating the RCO/UNIC Communications Network, improving the capture and dissemination of best practices and results, and producing accessible, high-quality regional knowledge products. The consultant will support the systematic capture, packaging, and dissemination of knowledge and results from the RC system, ensuring experiences are accessible to various stakeholders and contributing to the implementation of UN80 and DCO priorities.

Responsibilities: Key responsibilities include supporting the preparation, editing, and dissemination of high-quality communications and visibility products that highlight the work of the Resident Coordinator system. This involves drafting and editing various materials such as news items, feature stories, newsletters, briefs, and web content. The role also entails supporting the development of regional stories showcasing RC leadership and UNCT collaboration, and coordinating regional communications campaigns. Additionally, the consultant will provide coordination and secretariat support to the RCO/UNIC Communications Network, organize network meetings, and facilitate the exchange of best practices. The role further involves supporting the systematic identification, capture, and synthesis of lessons learned and good practices, developing concise knowledge products, and maintaining an organized repository of regional communications and knowledge resources.

Education: A university degree in communications, journalism, public information, international relations, international development, knowledge management, social sciences, or a related field is required. Fluency in English and Spanish, with excellent drafting and editing skills, is also required. Knowledge of French and/or Portuguese is considered an advantage.

Work experience: A minimum of two years of professional experience in communications, public information, knowledge management, reporting, or a related field is required. Demonstrated experience in producing and editing communications and knowledge products for professional audiences is essential. Experience coordinating networks, communities of practice, or multi-country processes is desirable, as is experience collecting and consolidating information from multiple sources. Familiarity with digital communications and collaborative platforms is also beneficial.

Skills: Communications, Knowledge Management, Editing, Content Creation, Network Coordination, Information Synthesis, Reporting, Digital Communications, Presentation Skills.

Required languages:

Desired languages: Portuguese, French