Communications and Digital Content Lead

Nashville Public Radio; West Palm Beach (FL); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

medical/dental/vision insurance, HSA,

FSA, 401(k), life, disability

Job summary

Kforce has a client in Palm Beach Gardens, FL seeking a Communications and Digital Content Lead to develop and execute the updated SDLC communications strategy, ensuring clear, audience-specific messaging that builds awareness and support.

The role will lead the governance of the FPLS AI communications hub, landing pages, newsletters, and sponsor content, while maintaining brand and accessibility standards across channels.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, Public Relations, Business, Digital Media, or a related field.
• Four or more years developing communications for organizational, process, or technology change.
• Experience translating technical information into clear employee communications.
• Experience managing digital content, SharePoint sites, intranet pages, or internal communications hubs.
• Exceptional writing, editing, storytelling, and message-development skills.
• Advanced graphic design skills, including the ability to create polished layouts, visual communications, presentations, and digital assets using tools such as Canva, Adobe Creative Cloud, or comparable platforms
• Ability to manage multiple content deadlines, stakeholders, and approval cycles.

Responsibilities

• Develop and maintain the SDLC communications strategy, audience plan, editorial calendar, and content backlog
• Produce and distribute a biweekly SDLC newsletter
• Draft sponsor messages, executive announcements, leadership talking points, manager communications, and employee updates
• Create audience-specific content explaining why the SDLC is changing, what is changing, who is affected, and what action is required
• Complete the information architecture, content structure, launch, and governance of the FPLS AI communications hub
• Create and maintain landing pages for handbooks, training, process maps, templates, videos, office hours, and support resources
• Establish publishing, approval, version control, accessibility, archiving, and review standards
• Develop FAQs, milestone updates, launch countdowns, success stories, and reinforcement campaigns
• Coordinate sponsor video scripts, storyboards, production, transcripts, and companion written content
• Monitor page visits, newsletter engagement, downloads, feedback, and content effectiveness
• Conduct message testing, surveys, interviews, or listening sessions to assess audience understanding and improve content
• Maintain brand, terminology, privacy, confidentiality, accessibility, and editorial quality standards across all channels

Skills

Writing and editing

Content strategy

Audience analysis

Project management

Storytelling

Graphic design

Education

Bachelor's degree in Communications, Marketing, Journalism, Public Relations, Business, Digital Media, or a related field

Tools

SharePoint

Adobe Creative Cloud

Canva

PowerPoint

Job description

Responsibilities

Kforce has a client that is seeking a Communications and Digital Content Lead in Palm Beach Gardens, FL. Summary: The Communications and Digital Content Lead will develop and execute the communications strategy for the updated SDLC. The role will create clear, engaging, and audience-specific communications that build awareness, understanding, and support. The position will also lead completion and ongoing management of the FPLS AI communications hub, including landing pages, resource pages, sponsor content, newsletters, frequently asked questions, training links, and go-live information.

Core Responsibilities

• Develop and maintain the SDLC communications strategy, audience plan, editorial calendar, and content backlog
• Produce and distribute a biweekly SDLC newsletter
• Draft sponsor messages, executive announcements, leadership talking points, manager communications, and employee updates
• Create audience-specific content explaining why the SDLC is changing, what is changing, who is affected, and what action is required
• Complete the information architecture, content structure, launch, and governance of the FPLS AI communications hub
• Create and maintain landing pages for handbooks, training, process maps, templates, videos, office hours, and support resources
• Establish publishing, approval, version control, accessibility, archiving, and review standards
• Develop FAQs, milestone updates, launch countdowns, success stories, and reinforcement campaigns
• Coordinate sponsor video scripts, storyboards, production, transcripts, and companion written content
• Monitor page visits, newsletter engagement, downloads, feedback, and content effectiveness
• Conduct message testing, surveys, interviews, or listening sessions to assess audience understanding and improve content
• Maintain brand, terminology, privacy, confidentiality, accessibility, and editorial quality standards across all channels

Requirements

• Bachelor's degree in Communications, Marketing, Journalism, Public Relations, Business, Digital Media, or a related field
• Four or more years developing communications for organizational, process, or technology change
• Experience translating technical information into clear employee communications
• Experience managing digital content, SharePoint sites, intranet pages, or internal communications hubs
• Exceptional writing, editing, storytelling, and message-development skills
• Advanced graphic design skills, including the ability to create polished layouts, visual communications, presentations, and digital assets using tools such as Canva, Adobe Creative Cloud, or comparable platforms
• Ability to manage multiple content deadlines, stakeholders, and approval cycles

Preferred Qualifications

• Experience supporting SDLC, cybersecurity, digital transformation, technology governance, or process initiatives
• Experience with SharePoint, Teams, Stream, PowerPoint, Canva, Adobe tools, or comparable platforms
• Experience producing executive video and multimedia content
• Experience using analytics to improve communication effectiveness
• Knowledge of accessibility and inclusive communication standards

Pay Range

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

Benefits

• medical/dental/vision insurance, HSA, FSA, 401(k), life, disability & ADD insurance to eligible employees.
• Salaried personnel receive paid time off.
• Hourly employees are not eligible for paid time off unless required by law.
• Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Compensation Details

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Equal Opportunity Statement

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.