Communications Agent

Uniting Holding; Los Angeles (CA); On-site; USD 32,000 - 52,000; Full time

Job summary

SHIK Innovation Group in Los Angeles, CA seeks a Communications Agent to support customer outreach, product education, promotional activities, and sales initiatives. You will enjoy communicating with people, identifying needs, presenting solutions, and building relationships that drive growth.

The role emphasizes outreach, product presentations, and collaboration with the team to achieve engagement and sales goals. Training and development are part of the path.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Customer-focused and goal-oriented.
• Strong relationship-building and persuasion abilities.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in sales, communications, customer service, retail, promotions, or events is a plus but not required.

Responsibilities

• Engage with prospective and existing customers through outreach and promotional activities.
• Present products and services clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Build positive customer relationships and encourage repeat business.
• Follow up with prospective customers to develop sales opportunities.
• Assist with promotional materials and customer engagement activities.
• Maintain accurate records of customer interactions and sales activities.
• Collaborate with team members to achieve communication, engagement, and sales goals.
• Participate in ongoing sales training and professional development.

Skills

Verbal and written communication

Customer-focused

Relationship-building

Persuasion abilities

Organizational and multitasking

Education

High school diploma or equivalent

Job description

About Us

At SHIK Innovation Group, our vision is to be a catalyst for transformation in the world of marketing and business innovation. We aim to empower brands to not only adapt to change but to lead it—creating strategies that redefine industries, inspire growth, and build lasting impact.

Job Summary

We are seeking a motivated Communications Agent to support customer outreach, product education, promotional activities, and sales initiatives. This role is ideal for individuals who enjoy communicating with people, identifying customer needs, presenting solutions, and building relationships that support business growth.

Responsibilities

• Engage with prospective and existing customers through outreach and promotional activities.

• Present products and services clearly and professionally.

• Identify customer needs and recommend appropriate solutions.

• Support lead generation and customer acquisition efforts.

• Build positive customer relationships and encourage repeat business.

• Follow up with prospective customers to develop sales opportunities.

• Assist with promotional materials and customer engagement activities.

• Maintain accurate records of customer interactions and sales activities.

• Collaborate with team members to achieve communication, engagement, and sales goals.

• Participate in ongoing sales training and professional development.

Qualifications

• High school diploma or equivalent required.

• Strong verbal and written communication skills.

• Confident, outgoing, and professional personality.

• Customer-focused and goal-oriented.

• Strong relationship-building and persuasion abilities.

• Excellent organizational and multitasking skills.

• Reliable, adaptable, and self-motivated.

• Previous experience in sales, communications, customer service, retail, promotions, or events is a plus but not required.