Communications Agent

Dutuc; Boston (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Dutuc in Boston is seeking a friendly Communications Agent to support customer outreach, promotional activities, and business development initiatives. The role suits someone who enjoys talking with people, presenting information clearly, and helping grow the customer base.

You will communicate with prospects and existing customers, present product details, identify needs, and collaborate with marketing and sales teams to generate leads and nurture relationships.

Qualifications

• High school diploma or equivalent is required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and motivated to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.

Responsibilities

• Communicate with prospective and existing customers through outreach activities.
• Present product and service information clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Build positive relationships with customers and prospective clients.
• Assist with promotional materials and communication resources.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Relationship-building

Presentation skills

Organizational skills

Multitasking

Education

High school diploma or equivalent

Job description

About Us

Dutuc bridges brand strategy, content, campaigns and growth under one calm, memorable identity. Above the water, sharp marketing. Underneath, relentless execution.

Job Summary

We are seeking a professional and personable Communications Agent to support customer outreach, promotional activities, and business development initiatives. This role is ideal for individuals who enjoy communicating with people, presenting information clearly, identifying customer needs, and building relationships.

Responsibilities

• Communicate with prospective and existing customers through outreach activities.
• Present product and service information clearly and professionally.
• Identify customer needs and recommend appropriate solutions.
• Support lead generation and customer acquisition efforts.
• Build positive relationships with customers and prospective clients.
• Assist with promotional materials and communication resources.
• Maintain accurate records of customer interactions and outreach activities.
• Support marketing and sales objectives through effective communication.
• Collaborate with team members to achieve business goals.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Confident, outgoing, and professional personality.
• Comfortable interacting with customers in person and by phone.
• Strong presentation and relationship-building abilities.
• Goal-oriented and motivated to learn.
• Excellent organizational and multitasking skills.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, sales, marketing, customer service, promotions, or events is a plus but not required.