Communications Representative- Immediate Start

Surib; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid training

Career advancement opportunities

Professional development programs

Supportive team environment

Hands‑on communications and customer‑f

Performance‑based growth opportunities

Employee recognition programs

Ongoing mentorship and coaching

Job summary

Surib in Charlotte, NC is seeking a motivated Communications Representative to support customer outreach, promotions, and relationship-building initiatives. You will speak with customers and prospects in a professional manner and help portray the company positively.

The role offers paid training, development opportunities, and a collaborative team environment that values proactive communication and hands-on engagement with customers.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and willingness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.

Responsibilities

• Communicate with customers and prospective customers in a professional and friendly manner.
• Provide clear information about products, services, and promotions.
• Engage with customers to understand their needs and interests.
• Support customer outreach and lead generation activities.
• Assist with customer acquisition and relationship-building initiatives.
• Participate in promotional events and community outreach activities.
• Follow up with customers and prospects as directed by the team.
• Assist with organizing communication materials and promotional resources.
• Maintain accurate records of customer interactions and follow-up activities.
• Share customer questions, feedback, and observations with team members.
• Collaborate with marketing, sales, and customer service teams.
• Help maintain a positive and professional representation of the company.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Interpersonal skills

Customer service

Time management

Organizational skills

Public interaction

Education

High school diploma

Job description

Job Summary

We are seeking a motivated Communications Representative to support customer outreach, promotional activities, and relationship-building initiatives. This role is ideal for someone who enjoys communicating with people, representing a company professionally, and developing valuable skills in customer engagement and business development.

Responsibilities

• Communicate with customers and prospective customers in a professional and friendly manner.
• Provide clear information about products, services, and promotions.
• Engage with customers to understand their needs and interests.
• Support customer outreach and lead generation activities.
• Assist with customer acquisition and relationship-building initiatives.
• Participate in promotional events and community outreach activities.
• Follow up with customers and prospects as directed by the team.
• Assist with organizing communication materials and promotional resources.
• Maintain accurate records of customer interactions and follow-up activities.
• Share customer questions, feedback, and observations with team members.
• Collaborate with marketing, sales, and customer service teams.
• Help maintain a positive and professional representation of the company.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal communication and interpersonal skills.
• Friendly, professional, and approachable demeanor.
• Positive attitude and willingness to learn.
• Strong listening and relationship-building abilities.
• Good organizational and time management skills.
• Comfortable interacting with customers and the public.
• Reliable, adaptable, and self-motivated.
• Previous experience in communications, customer service, retail, hospitality, promotions, or sales is a plus but not required.

Benefits

• Paid training
• Career advancement opportunities
• Professional development programs
• Supportive team environment
• Hands‑on communications and customer engagement experience
• Performance‑based growth opportunities
• Employee recognition programs
• Ongoing mentorship and coaching