Communications

Hornet Staffing, Inc, a GEE Group company; Columbia (SC); On-site; USD 50,000 - 70,000; Full time

Job summary

Hornet Staffing, Inc, a GEE Group company, is seeking a Communications Specialist to write, edit, and manage website and training materials. You will produce high-quality internal and external communications, ensuring brand consistency and clear messaging for diverse audiences.

The role emphasizes content creation, documentation, and collaboration with Corporate Communications to align with brand guidelines. Strong writing and organizational skills are essential in a fast-paced environment.

Qualifications

• Bachelor's degree in Communications/Journalism, Public Relations, English, Liberal Arts, or other job-related field
• 3 years of communications, marketing or publications experience to include writing communications/advertisement materials
• Demonstrated excellent editing/writing; spelling, grammar, punctuation

Responsibilities

• Promote blending learning and communication solutions using innovative technology or tools to meet business goals.
• Write and/or edit all materials to include communications with internal and external audiences (members, clients, prospects and agents/brokers/consultants, internal associates, healthcare providers, and other represented populations).
• Consults with Corporate Communications to assure adherence to Brand rules and corporate style and coordinates design/layout with them.
• May be responsible for maintaining division website/intranet information.
• Writes internal/external communication materials (newsletters, bulletins, manuals, brochures, etc.) aligning with marketing goals and coordinates revisions.
• Creates content updates for division websites.
• Tracks projects and maintains high level of customer service.

Skills

Editing/writing

Organizational skills

Customer service

Communication

Time management

Education

Bachelor's degree in Communications/Journalism, Public Relations, English, Liberal Arts, or other job-related field

Tools

Web content management system

Quality management software

Office 365

Drupal

CBIC internal applications

PDF software

Job description

Duration: 6+ Months (Possibility of extension/conversion)

Hours: 8:00 am-5:30 pm. A flexible 8-hour workday. - Possibly some overtime and off-hour shifts, but not regularly.

Required Education:

• Bachelor's degree in Communications/Journalism, Public Relations, English, Liberal Arts, or other job-related field.

Required Work Experience:

• 3 years of communications, marketing or publications experience to include writing communications/advertisement materials.

Team:

• Competitive Bidding Implementation Contractor (CBIC) Training - We are reopening and standing up our Outreach and Education area. This is a small team and will require strong supportive teamwork. We are looking for associates that have a learning mindset that we can lean on as we develop this new project together.
• Required: Web content management system, quality management software, Office 365
• Nice To Have: Drupal, CBIC internal applications, PDF software.
• Day To Day: The associates will write, design, and provide prompt, accurate, and high-quality written materials. These include website content, procedures, instructions, notices, training materials, and manuals. Maintain basic knowledge of work instructions and company policies. Maintain productivity, quality, and timeliness standards. Provide feedback on process improvements, education practices, and training materials.
• Not Looking For: We are not looking for those that struggle with written or verbal communication.
• Soft Skills: Soft skills we value: being an active listener, having empathy for customers, being able to provide clear responses to questions or problems, effectively managing their time, and being adaptable and resilient to changing situations.

Duties:

• Promote blending learning and communication solutions using innovative technology or tools to meet business goals. Write and/or edit all materials to include communications with internal and external audiences (members, clients, prospects and agents/brokers/consultants, internal associates, healthcare providers, and other represented populations). Consults with Corporate Communications to assure adherence to Brand rules and corporate style. Also works with Corporate Communications for the design and layout of materials/publications. May be responsible for the maintenance of information on the division's website/intranet site.
• 60% Writes internal/external communication materials(correspondence, newsletters, bulletins, manuals, brochures, handouts, articles, sales promotions, training materials, radio/TV, etc.) for the company, subsidiaries, subscribers, etc. that align with corporate and/or line of business marketing goals. Works with Corporate Communications to produce a variety of marketing and advertising materials, select appropriate media and design materials, coordinate revisions, printing and distribution of these materials. Ensures all functional areas and Corporate Communications have reviewed/approved for content/grammar/spelling accuracy and makes revisions. Edits copy, proofs design, and consults with Corporate Communications on the design direction of materials.
• 25% Works with business partners, colleagues, customers, etc. to identify business needs and may work closely with management to develop high quality proposals. Researches and identifies available reference sources to successfully complete projects. May assist with special events/meetings and promotional efforts. Works with Corporate Communications to ensure that all guidelines are met with respect to proper usage of logos and brand rules.
• 10% Creates/writes/edits/updates and manages content on the division's internal and/or external websites.
• 5% Tracks projects and maintains high level of customer service. Ensures appropriate staff and management are informed of project status.null

Skills:

Required Skills and Abilities:

• Effective organizational and planning skills with the ability to handle multiple projects and meet tight deadlines. Good judgment skills. Effective customer service skills. Demonstrated excellent proficiency in editing/writing; spelling, grammar, punctuation, etc. Strong business math proficiency. Ability to persuade, negotiate, or influence others. Analytical and critical thinking skills. Ability to handle confidential or sensitive information with discretion. Ability to explain, organize, and simplify complex information for specific target audiences.
• Required Software and Tools: Microsoft Office. null