Communication Systems Operator (1.0 FTE Alternating)

Franciscan Alliance, Inc.; Indianapolis (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Franciscan Health Indianapolis Campus is seeking a Communication Systems Operator to manage hospital communications. You will handle calls for physicians and staff, operate switchboard equipment, and coordinate emergency communications from the control room.

This role requires flexibility across Days/Evenings/Nights and Holidays, with at least a high school diploma and healthcare experience preferred. You will join a team dedicated to patient care and continuous improvement at our Indianapolis

Qualifications

• High School Diploma/GED required.
• 1 year healthcare experience preferred.

Responsibilities

• Page physicians and staff.
• Maintain documentation of all telecommunications processes.
• Provide general hospital and patient information, answering calls in a friendly and courteous manner.
• Put proper emergency plans into action.
• Attend related meetings and maintain mandated hospital training assignments.
• Assist in generating and understanding reports with other departments as needed.
• Answer and dispatch security calls.
• The alternating shift includes Days, Evenings, Nights, Weekends, and Holidays.

Education

High School Diploma/GED Required

Job description

Franciscan Health Indianapolis Campus

8111 S Emerson Ave Indianapolis, Indiana 46237

The Communication Systems Operator is a key feature of Franciscan correspondence. This position has the duty of handling communications to all necessary personnel. Communication Systems Operator knows the purpose, processes, and procedures for all emergency events. The operator possesses a thorough knowledge of all switchboard and telecommunications control room equipment, as well as the ability to problem solve. This position supports the department by demonstrating flexibility in work assignments and supports the facility through teamwork and collaboration.

WHO WE ARE

Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.

WHAT YOU CAN EXPECT

• Page physicians and staff.
• Maintain appropriate documentations of all telecommunications processes.
• Provide general hospital and patient information, answering calls in a friendly and courteous manner.
• Put proper emergency plans into action.
• Attend related meetings and maintain mandated hospital training assignments.
• Assist in generating and understanding reports with other departments as needed.
• Answer and dispatch security calls.
• The Alternating shift includes Days, Evenings, Nights, Weekends, and Holidays.

QUALIFICATIONS

• High School Diploma/GED Required
• 1 year Healthcare Preferred

TRAVEL IS REQUIRED:

Never or Rarely

EQUAL OPPORTUNITY EMPLOYER

It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.

Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.

Franciscan Alliance is committed to equal employment opportunity.

Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on thebenefit section of our career site, jobs.franciscanhealth.org.