Communication Specialist

Cook Children's Health Care System; Fort Worth (TX); On-site; USD 45,000 - 60,000; Full time

Job summary

Cook Children's Health Care System is seeking a Transport-Ground Dispatcher at Meacham Airport to coordinate and monitor patient transports by ground, helicopter, and fixed-wing aircraft. The role requires precise documentation in a high-volume, fast-paced setting and the ability to build positive working relationships.

Shifts vary, with night work likely; typical schedule is 12-hour shifts in a 3/4 week pattern.

Qualifications

• High School Diploma.
• State certified EMT, EMT-P, or EMD certification with 1-2 years EMS and/or dispatch experience.
• Typing 40 - 50 wpm preferred

Responsibilities

• Be the primary contact for requests to transfer and transport patients.
• Coordinate and monitor transport by ground ambulance, helicopter and fixed wing aircraft.
• Accurately document all related written and computerized information in a dynamic, fast paced, high volume, high-stress environment.
• Develop and maintain positive working relationships.

Education

High School Diploma

State certified EMT, EMT-P, or EMD certification with 1-2 years EMS and/or dispatch experience

Typing 40 - 50 wpm

Tools

Customer service

Communication

Computer skills

Job description

Location: Meacham Airport

Department: Transport-Ground

Shift: Varying Shifts (United States of America)

Standard Weekly Hours: 40

Summary

Individual will be the primary contact for requests to transfer and transport patients. Will coordinate and monitor transport by ground ambulance, helicopter and fixed wing aircraft and accurately document all related written and computerized information in a dynamic, fast paced, high volume, high-stress environment. Individual should be highly organized and have strong customer service, communication and computer skills, and have the ability to develop and maintain positive working relationships.

Shift times vary but this will most likely be night shift.

Generally 12 hour shifts. 3 shifts one week then 4 shifts the second week.

Education

• High School Diploma.
• State certified EMT, EMT-P, or EMD certification with 1-2 years EMS and/or dispatch experience.
• Typing 40 - 50 wpm preferred

Certification / Licensure

• Texas certified EMT, EMT-P, or certified EMD
• BLS (within 90 days of employment)
• Metro Communications Center Training (within 1 year of employment)

About Us

Cook Children's is an equal opportunity employer. As such, Cook Children's offers equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws.

These opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.

Cook Children's is a Texas-only employer. If you are hired, you will need to maintain your primary residence within the state of Texas, along with all licenses and credentials required for your position throughout your employment.