Communication Officer

Inside Higher Ed; Lorman (MS); On-site; USD 20,272 - 24,777; Full time

Job summary

A leading educational institution in Lorman, MS, is seeking a Communication Officer to manage incoming emergency calls and maintain radio communication with emergency personnel. The ideal candidate should have a high school diploma, be 21 years of age, and possess knowledge of computer skills. This full-time role requires discretion and the ability to handle various responsibilities related to public safety and emergency management.

Qualifications

• Must be 21 years old.

Responsibilities

• Maintain radio contact with Police and Emergency personnel assigned to the university’s properties.
• Exercise discretion, courtesy and tact while making calls.
• Make network distribution of traffic based on enforcement needs.
• Review incoming and outgoing criminal‑related law‑enforcement traffic.
• Make notification of unusual events or incidents to appropriate personnel in a timely manner.
• Monitor camera system.
• Maintain working knowledge of emergency management procedures.
• Report problems with network operations and performance.
• Adhere to procedures required by relevant Justice Information Centers.
• Maintain necessary logs and files and prepare and/or submit daily reports.
• Receive training on retrieval, analysis for enforcement data.

Skills

Knowledge of computer or related skills

Education

High school diploma

Job description

Job Title

Communication Officer

Job Summary

The Communication Officer receives incoming calls for police and emergency assistance. The incumbent in this position is required to maintain radio contact with Police and Emergency personnel assigned to the university’s properties. This work requires the exercise of discretion, courtesy, and tact. General supervision is received from an administrative supervisor.

Responsibilities

• Maintain radio contact with Police and Emergency personnel assigned to the university’s properties.
• Exercise discretion, courtesy and tact while making calls.
• Make network distribution of traffic based on enforcement needs.
• Review incoming and outgoing criminal‑related law‑enforcement traffic, including disaster and crime alerts.
• Make notification of unusual events or incidents to appropriate personnel in a timely manner.
• Monitor camera system.
• Maintain working knowledge of emergency management procedures as related to public safety and the operation of the National Advance Warning Alarm System.
• Report problems with network operations and performance.
• Adhere to procedures required by Mississippi Justice Information Center, Central Data Processing Authority, National Crime Information Center, and National Law Enforcement Telecommunications Systems.
• Maintain necessary logs and files and prepare and/or submit daily reports.
• Receive classroom and on‑the‑job training on retrieval, analysis, and potential uses for enforcement data available through local, state, and national automated information systems such as MJIC, NCIC, NLETS and other law‑enforcement databases.

Qualifications

• High school diploma.
• Knowledge of computer or related skills.
• Must be 21 years old.

Licensing & Certifications

Incumbent must complete the certification requirements/minimum standards for tele‑communicators as set forth by the Board of Emergency Tele‑Communicators Standards and Training.

Physical/Work Requirements

• Work in noisy areas (above 85 decibels) – Yes.
• Sedentary work – occasional lifting of 10 pounds.
• Light work – occasional lifting up to 20 pounds.
• Extended work hours – occasional.

Additional Compensations

Posted Salary Range: $22,525

Employment Status: Full Time

Department: Campus Police

FLSA Status: Non Exempt

EEO Statement

Alcorn State University is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Alcorn State University is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.