Communication Manager

DHRM; Virginia (MN); Hybrid; USD 85,000 - 107,000; Full time

Job summary

The Communications Manager at the Department of Juvenile Justice leads the development and coordination of internal and external communications to strengthen agency visibility and employee engagement. This role oversees multimedia projects—newsletters, announcements, videos, social content—to ensure consistent messaging reflecting agency priorities.

You will supervise staff, manage workflows, support strategic planning, and collaborate with divisions and the Public Information Officer.

Qualifications

• Advanced proficiency in graphic design, publication development, and multimedia production tools (Photoshop, Illustrator, InDesign, Express).
• Strong skills with communication and content management platforms (SharePoint) to manage digital materials.
• Ability to design and produce publications, mass communications, and visual graphics.
• Ability to develop video-based products, web content, and social media communications.
• Strong written and verbal communication skills.
• Ability to supervise staff and manage performance.
• Ability to coordinate and implement communication campaigns to meet goals.

Responsibilities

• Lead development and coordination of internal and external communications.
• Oversee multimedia projects including newsletters, videos, social media content.
• Manage communication workflows and strategic planning.
• Supervise communications staff and ensure high-quality delivery.
• Collaborate with agency divisions and Public Information Officer.
• Support employee engagement and maintain brand consistently.
• Oversee administrative duties: budgeting, procurement, and equipment use.

Skills

Graphic design

Multimedia production

SharePoint

Publications design

Video production

Social media

Strong communication

Education

Bachelor’s degree in communications/public relations/marketing

Tools

Adobe Photoshop

Adobe Illustrator

Adobe InDesign

Express

Microsoft SharePoint

Job description

Title

Communication Manager

State Role Title

PR & Mktg Mgr II

Hiring Range

$84,834 - $107,369

Pay Band

5

Agency

Department of Juvenile Justice

Location

Virginia Public Safety Training Center

Agency Website

www.djj.virginia.gov

Recruitment Type

State Employee Only - E

Job Duties

* This position work location is at Virginia Public Safety Training Center in Hanover, Virginia 23063 The Communications Manager leads the development and coordination of internal and external communications that strengthen agency visibility, employee engagement, and a well-connected workplace. This role oversees and develops multimedia projects—including newsletters, announcements, videos, social media content, and other digital materials—to ensure clear, consistent messaging that reflects agency priorities. The position manages communication workflows, guides strategic planning efforts, and supervises communications staff to ensure efficient, high-quality project delivery. It collaborates closely with agency divisions and the Public Information Officer, supports employee engagement initiatives and maintains consistent brand standards across all communication channels. The Communications Manager provides consultation and technical expertise in media production, communication design, and content development, building strong relationships across the agency to enhance transparency, trust, and information sharing. The role responds promptly to communication needs while fostering a positive, respectful, and collaborative work environment. This position also oversees key administrative responsibilities, including staff development performance management, budgeting, procurement, and the responsible use of agency equipment and resources. Strong communication and organizational skills, proficiency with multimedia and design tools, and the ability to adapt to shifting priorities are essential. The role operates in remote, hybrid, and in-person settings and requires occasional statewide travel, as well as the ability to carry and set up media equipment and participate in meetings across the Commonwealth, including secure facilities.

Minimum Qualifications

• Advanced proficiency in graphic design, publication development, and multimedia production tools, including Adobe Photoshop, Illustrator, InDesign, and Express.
• Strong skills using communications and content management platforms, including Microsoft SharePoint, to create, organize, manage, and collaborate on digital materials.
• Demonstrated ability to design and produce publications, mass communications, presentation materials, and visual graphics.
• Ability to develop and contribute to video-based products, web content, and social media communications.
• Strong written and verbal communication skills.
• Ability to effectively supervise staff and manage employee performance.
• Ability to coordinate and implement communication campaigns or strategies to achieve defined organizational goals.

Additional Considerations

• A bachelor’s degree in communications, public relations, marketing, or a related field, or equivalent professional experience, is preferred.
• Experience with visual communication mediums, such as photography and the video production process.
• Experience working within juvenile justice, correctional environments, or similarly structured public safety settings.

Driver's License Requirement

A valid driver’s license is required of DJJ employees to operate a state-owned or leased vehicle.

Layoff Policy 1.3

If you have been impacted by the DHRM Policy 1.3 layoff and have a valid Interagency Placement Screening Form (Yellow Card) or Preferential Hiring Form (Blue Card), it is necessary to submit the card before the closing date for this position. You can include the Card as an attachment with your state application.

Veteran Information

DJJ Welcomes Veterans:
DJJ is committed to recruiting, hiring, and retaining qualified Veterans and their spouses. Veterans who are hired into state positions may be eligible to receive additional leave accruals based on their total years of service in the military, National Guard, or Reserve. If applicable, please submit form DD-214 with your state application.

Commonwealth Inclusion

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Reasonable Accommodations

Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

Contact Information

Name: Ms. Elon Greene

Phone: emails only

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.

Advertised

06 Oct 2026 Eastern Daylight Time

Applications Close

26 Oct 2026 Eastern Daylight Time