Communication Manager

Department-of-Juvenile-Justice; Virginia (MN); Hybrid; USD 85,000 - 107,000; Full time

Job summary

The Department of Juvenile Justice is seeking a Communications Manager to lead internal and external communications at the Virginia Public Safety Training Center in Hanover. You will supervise a team, oversee multimedia projects, and ensure messaging aligns with agency priorities across newsletters, videos, social media, and digital materials.

The role requires strong design, publication, and content management skills, experience with Adobe Creative Cloud and SharePoint, plus the ability to

Qualifications

• This role requires advanced proficiency in graphic design and multimedia production.
• Experience with publications, mass communications, and visual graphics.
• Strong written and verbal communication skills are essential.
• Ability to supervise staff and manage performance.

Responsibilities

• This position leads development and coordination of internal and external communications.
• Oversees multimedia projects including newsletters, videos, and social content.
• Ensures messaging reflects agency priorities and maintains brand standards.
• Manages workflows, strategic planning, and staff performance.
• Supports employee engagement initiatives and cross-agency collaboration.
• Manages budgeting, procurement, and use of agency equipment.

Skills

Graphic design

Public relations

Content management

Video production

Social media

Campaign planning

Staff supervision

Written communication

Education

Bachelor's degree in communications or related field

Tools

Adobe Photoshop

Illustrator

InDesign

Adobe Express

Microsoft SharePoint

Job description

Title: Communication Manager

State Role Title:PR & Mktg Mgr II

Hiring Range: $84,834 - $107,369

Pay Band: 5

Agency: Department of Juvenile Justice

Location:Virginia Public Safety Training Center

Agency Website:www.djj.virginia.gov

Recruitment Type: State Employee Only - E

Job Duties

This position work location is at Virginia Public Safety Training Center in Hanover, Virginia 23063.

The Communications Manager leads the development and coordination of internal and external communications that strengthen agency visibility, employee engagement, and a well-connected workplace. This role oversees and develops multimedia projects—including newsletters, announcements, videos, social media content, and other digital materials—to ensure clear, consistent messaging that reflects agency priorities.

The position manages communication workflows, guides strategic planning efforts, and supervises communications staff to ensure efficient, high-quality project delivery. It collaborates closely with agency divisions and the Public Information Officer, supports employee engagement initiatives and maintains consistent brand standards across all communication channels.

The Communications Manager provides consultation and technical expertise in media production, communication design, and content development, building strong relationships across the agency to enhance transparency, trust, and information sharing. The role responds promptly to communication needs while fostering a positive, respectful, and collaborative work environment.

This position also oversees key administrative responsibilities, including staff development performance management, budgeting, procurement, and the responsible use of agency equipment and resources. Strong communication and organizational skills, proficiency with multimedia and design tools, and the ability to adapt to shifting priorities are essential. The role operates in remote, hybrid, and in-person settings and requires occasional statewide travel, as well as the ability to carry and set up media equipment and participate in meetings across the Commonwealth, including secure facilities.

Minimum Qualifications

• Advanced proficiency in graphic design, publication development, and multimedia production tools, including Adobe Photoshop, Illustrator, InDesign, and Express.
• Strong skills using communications and content management platforms, including Microsoft SharePoint, to create, organize, manage, and collaborate on digital materials.
• Demonstrated ability to design and produce publications, mass communications, presentation materials, and visual graphics.
• Ability to develop and contribute to video-based products, web content, and social media communications.
• Strong written and verbal communication skills.
• Ability to effectively supervise staff and manage employee performance.
• Ability to coordinate and implement communication campaigns or strategies to achieve defined organizational goals.

Additional Considerations

• A bachelor’s degree in communications, public relations, marketing, or a related field, or equivalent professional experience, is preferred.
• Experience with visual communication mediums, such as photography and the video production process.
• Experience working within juvenile justice, correctional environments, or similarly structured public safety settings.

Reasonable Accommodations

Reasonable Accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact our Human Resources Department for further assistance.

Equal Opportunity Employer

The Department of Juvenile Justice practices fair and equal employment opportunities to all employees and applicants in accordance with applicable laws and regulations. It is our policy to prohibit discrimination on the basis of race, sex, color, national origin, religion, sexual orientation, gender identity, age, veteran status, political affiliation, genetics, or disability in the recruitment, selection, and hiring of its workforce. Qualified individuals with disabilities are encouraged to apply. It is our goal to foster a culture that demonstrates the principles of civility, diversity, opportunity, and inclusion.

The Commonwealth of Virginia welcomes all applicants authorized to work in the United States. Sponsorship is not provided; therefore, applicants must be a citizen or national of the U.S., a Lawful Permanent Resident, or an alien authorized to work.

Contact Information

Name: Ms. Elon Greene

Phone: emails only

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.