Communication and Change Management Associate

Jobtailor; Washington (District of Columbia); Hybrid; USD 65,000 - 85,000; Full time

Job summary

Jobtailor in Washington, DC is seeking a Communications Consultant to create, review, and edit customized HR communications using MS Word and PowerPoint, and write for digital platforms. You will coordinate with clients, manage edits, ensure compliance, and support senior consultants on large assignments.

You will also contribute to business development through proposals and presentations, research best practices in compensation and career management, and help craft employee-facing engagements

Qualifications

• Bachelor's degree or equivalent in English, Business, Communication, Journalism, HR, or related field
• At least 3 years' experience writing content with creativity and factual accuracy
• Strong writing, editing, grammar, and proofreading skills
• Expertise in technical, marketing, and persuasive writing
• Ability to operate in a team environment and independently with minimal supervision
• Experience writing corporate internal HR communications and in a professional services/consulting firm
• Experience writing change management content and web content development
• Experience with Excel and data analysis platforms
• Experience in a client-facing role
• Ability to build internal partnerships to be effective in the role
• Must work in the Philadelphia, PA or Washington, DC office at least three days per week

Responsibilities

• Create, review, and edit customized HR communication materials using MS Word and PowerPoint
• Write for digital communication platforms including HR portals and virtual benefits fairs
• Implement communication strategies and work plans by producing project deliverables
• Interact with clients by phone, email, and meetings
• Coordinate compliance, editorial, client, and vendor reviews
• Assist senior consultants with project management and production coordination on large assignments
• Support business development through proposals and sales presentations
• Research and analyze business strategy, compensation trends, global expansion, and career management best practices
• Support employee-facing engagements articulating client objectives and drive total rewards programs

Skills

Strong Writing

Editing

Proofreading

Technical Writing

Marketing Writing

Persuasive Writing

Web Content Development

Data Analysis

HR Communication

Change Management Content

Education

Bachelor's degree in English, Business, Communication, Journalism, Human Resources, or related field of study

Tools

Microsoft Word

Microsoft PowerPoint

Excel

Job description

• Create, review, and edit customized human resources communication materials for targeted audiences using MS Word and PowerPoint


• Write for digital communication platforms, including HR portals and virtual benefits fairs


• Implement communication strategies and work plans by creating project deliverables and applying knowledge from experience and research


• Interact regularly with clients by phone, email, and client meetings


• Answer questions, handle edits or changes, and provide requested materials


• Coordinate compliance, technical, editorial, client, and vendor reviews


• Resolve complex and unique issues raised during review processes, escalating difficult issues as appropriate


• Assist senior Communication consultants with project management and production coordination on large, complex assignments


• Leverage work to analysts, administrative assistants, graphic designers, and other resources when appropriate


• Provide guidance for accomplishing work and meeting performance standards


• Support business development through proposals and sales presentations


• Research and analyze business strategy, compensation trends, global expansion, and career management best practices


• Support employee-facing engagements that articulate client objectives, advance employee value propositions, promote total rewards programs, and drive behavior change

Requirements

• Bachelor's degree in English, Business, Communication, Journalism, Human Resources, or related field of study


• At least 3 years' experience writing content using both creativity and factual accuracy


• Strong writing, editing, grammar, and proofreading skills


• Expertise in technical, marketing, and persuasive writing


• Ability to operate well in a team environment and independently with minimal supervision


• Strong command of Microsoft Word and PowerPoint


• Oral presentation and client relationship skills


• Excellent organizational and project management skills


• Ability to prioritize, meet deadlines, and handle multiple tasks in a demanding work environment


• Experience writing corporate internal HR communications, such as compensation, benefits, and policies, and/or applicable experience


• Experience in a professional services or consulting firm


• Experience writing change management content to communicate career-related policy changes


• Experience with web content development


• Experience with Excel and/or data analysis platforms


• Experience in a client-facing role


• Ability to build internal partnerships to be effective in the role


• Must work in the Philadelphia, PA or Washington, DC office at least three days per week

Core Competencies

Demonstrates strong writing, editing, and project management skills, with expertise in creating effective communication materials for diverse audiences. Proficient in Microsoft Word and PowerPoint, with experience in HR communications and client engagement.

Highest-signal resume keywords

• Strong Writing Skills


• Project Management


• Client Relationship Skills


• Technical Writing Expertise


• Microsoft Office Proficiency

ATS Optimization Keywords

Hard Skills

• Writing


• Editing


• Proofreading


• Technical Writing


• Marketing Writing


• Persuasive Writing


• Web Content Development


• Data Analysis


• HR Communication
  
• Change Management Content

Soft Skills

• Creativity


• Organizational Skills


• Team Collaboration


• Independence


• Problem-Solving

Industry Keywords

• Human Resources


• Professional Services


• Consulting


• Employee Engagement


• Total Rewards Programs

Tools & Technologies

• Microsoft Word


• Microsoft PowerPoint


• Excel