Commons Associate- On Call

The Chronicle Of Higher Education, Inc.; Lewiston (ME); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Access to library and athletic facilities

Supportive collegial environment

Job summary

The Chronicle Of Higher Education, Inc. is seeking a Commons Associate - On Call to deliver front of house services while maintaining a safe and efficient operation. The ideal candidate will have a high school diploma and experience in food service, showcasing strong organizational, communication, and customer service skills.

You will be responsible for assisting guests at food stations and managing transactions, ensuring a positive experience for a diverse campus community.

Qualifications

• Previous experience in a food service operation desired.
• Ability to work independently and as part of a team.
• Commitment to equity and inclusion.

Responsibilities

• Perform front of the house services and janitorial tasks.
• Provide excellent service to the campus community.
• Maintain stock levels and assist with room setups.

Skills

Customer service

Organizational skills

Time management

Ability to multi-task

Education

High school diploma or equivalent

Job description

Title: Commons Associate - On Call

Position Purpose

This position primarily performs front of the house services and building wide janitorial tasks required. This position calls for someone who has an eye for detail, is a thorough cleaner, understands customer service and possesses the ability to work independently. The ability to work well with others from diverse backgrounds and exemplary organizational, communication and time management skills are a must.

Job Duties

As a vital member of the Dining team, you will be responsible for providing excellent service to the campus community and maintaining a safe, efficient operation.

Guest Service and Operations

• Assist Guests directly at all food and beverage stations.
• Manage transactions by accurately operating the cash register.
• Ensure stock levels are maintained by restocking food, beverages, and supplies in all serving and cereal areas.
• Support operational needs by assisting with room setups, furniture arrangements, and general tasks.
• Respond to evolving needs by assisting in other areas of the operation when required.

Teamwork and Professionalism

• Maintain the highest level of customer service at all times.
• Promote a positive and inclusive work environment through clear, two-way communication and a respect for diversity.
• Develop and maintain strong working relationships with colleagues across the Dining department and the broader institution.
• Attend monthly Dining, Conferences, and Campus Events town meetings, as well as monthly sector meetings.
• Assist in other areas of the operation as needed and performs all other duties as assigned.
• Ensure adherence to sound environmental practices, including composting, recycling, and waste reduction.
• Maintain a high level of safety awareness and ensure all injuries are reported within 24 hours.

Minimum Qualifications

Education: High school diploma or equivalent. Experience: Previous experience in a food service operation desired.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
• Ability to establish rapport quickly with faculty, students, staff and outside clients staying composed and friendly.
• Commitment to customer service.
• Exemplary organizational and time management skills are a must.
• Ability to multi-task.
• Understand and thrive in a high volume food service environment.

Benefits

Bates College offers competitive salaries, access to library and athletic facilities, and a supportive, collegial environment in a drug- and smoke-free workplace.

Equal Employment Opportunity Statement

Bates College is committed to the principle of equal opportunity and providing an educational and work environment free from discrimination. The college prohibits discrimination on the basis of race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or gender expression, age, disability, genetic information or veteran status and other legally protected statuses in the recruitment and admission of its students, in the administration of its education policies and programs, or in the recruitment of its faculty and staff. Bates College adheres to all applicable state and federal equal opportunity laws and regulations. All college faculty, staff, students, contractors, visitors, and volunteers are responsible for understanding and complying with the Non-Discrimination Policy. Inquiries concerning the college’s policies, compliance with applicable laws, statutes, and regulations (such as Title VII, Title IX, and ADA/Section 504), and complaints may be directed to Gwen Lexow, Title IX Officer, 207-786-6445 or via email at [e-mail].