Commissions Coordinator

NWN; Boston (MA); Remote; USD 60,000 - 85,000; Full time

Job summary

NWN is seeking a detail-oriented Commissions Coordinator in Boston to support monthly reporting and data accuracy for the Sales organization. You will maintain data, run reports, reconcile discrepancies, and assist with incentive plan administration while handling confidential information.

Remote work is supported within the United States; you will collaborate with Finance and Payroll, ensuring deadlines are met and data traceability is maintained for audit readiness.

Qualifications

• Bachelor's degree or equivalent and related experience in finance/ops or data/reporting.
• 2+ years of experience in accounting, finance operations, sales operations, or a data/reporting role.
• Exposure to sales commission or incentive compensation administration.
• Hands-on experience using an ERP, CRM, or commission management platform.
• Experience with CaptivateIQ, Salesforce and NetSuite preferred.

Responsibilities

• Prepare monthly commission reports and supporting analytical data for review.
• Compile and maintain spreadsheets and internal database reports for commission calculations.
• Maintain accurate monthly reports and research discrepancies in calculations.
• Resolve routine discrepancies and escalate unresolved issues.
• Provide data and reporting used to analyze sales performance results.
• Support communication and administration of sales commission plans and quotas.
• Assist with modeling of alternative commission plan designs and calculations.
• Respond to routine commission inquiries from the Sales organization.

Skills

Microsoft Excel

Data reporting

Attention to detail

Education

Bachelor's degree in Business or equivalent

Tools

CaptivateIQ Commission

Salesforce

NetSuite

Job description

Commissions Coordinator

US-MA-Boston

Job ID: 2026-7460

Type: Regular Full-Time

# of Openings: 1

Category: FINANCE

Remote - United States

The Commissions Coordinator supports the reporting and tracking of sales commissions data and metrics on behalf of the Sales organization. The role prepares monthly commission reporting and maintains the supporting data, working under the direction of the VP of Finance Commissions and senior commissions staff. The role compiles data from internal systems and databases, maintains spreadsheets and reports used in commission calculations, and researches discrepancies, escalating those that cannot be resolved at this level. It supports the communication and administration of commission and incentive plans, policies, and quotas rather than designing them. The work follows firm monthly deadlines and requires sustained accuracy with detailed, repetitive data, along with discretion in handling confidential information. Success is demonstrated through complete and timely reporting, early identification and escalation of discrepancies, and well-maintained records that allow calculations to be traced.

Responsibilities

• Prepare monthly commission reports and supporting analytical data for review as it pertains to sales commissions.
• Compile and maintain spreadsheets and internal database reports to gather the data and metrics required for commission calculations.
• Maintain accurate monthly reports and research discrepancies in commission calculations.
• Resolve routine discrepancies and resolve those that cannot be resolved at this level.
• Provide the data and reporting used to analyze sales performance results.
• Support the communication and administration of sales commission and incentive plans, policies, and quotas.
• Provide data and reporting to support the modeling of alternative commission or incentive plan designs and calculations.
• Respond to routine commission inquiries from the Sales organization.
• Escalate complex, disputed, or sensitive commission calculations to senior commissions staff.
• Support the reconciliation of commission accruals and payments with Finance and Payroll.
• Identify and report data quality issues or system gaps that affect the accuracy or efficiency of commission calculations.
• Assist with user acceptance testing for new system changes and enhancements
• Maintain detailed records so commission calculations can be traced to supporting data.
• Complete reporting accurately and within firm monthly deadlines.
• Handle confidential compensation and performance information with discretion.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.

Qualifications

• Bachelor's degree, preferably in Business, or an equivalent combination of education and experience in a similar role
• 2+ years of experience in accounting, finance operations, sales operations, or a data and reporting role. Required
• Exposure to sales commission or incentive compensation administration.
• Hands-on experience using an ERP, CRM, or dedicated commission or incentive compensation management platform.
• Experience with CaptivateIQ Commission, Salesforce and NetSuite software preferred.
• Solid analytical skills, with a basic understanding of accounting processes and methodologies.
• Proficiency in Microsoft Excel, including working knowledge of pivot tables and lookup functions.
• Ability to use ERP systems and other databases to gather information and produce accurate reporting.
• Ability to work within defined policies and procedures, follow through accurately on objectives, and meet strict deadlines.
• Strong attention to detail and sustained accuracy in detailed, repetitive data work.
• Ability to interact tactfully and courteously with internal customers across the Sales organization.
• Discretion and sound judgment in handling confidential compensation and performance data.
• Ability to research discrepancies, resolve routine issues, and elevate complex or sensitive matters appropriately.
• Ability to maintain clear, traceable records and supporting documentation.
• Ability to support testing and process improvements related to commission systems and reporting.

Remote: Job duties are performed from the employee's home home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.

Equal Opportunity Employer, including disability/protected veterans

PI287955150