Commissioned Route Service Pro - Mon–Fri Daytime

UniFirst; McAllen (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Profit sharing

Paid time off

Employee discounts

Tuition reimbursement

Job summary

UniFirst is seeking a Route Service Representative to manage a fixed client route, delivering and picking garments daily, and growing the business through upselling. This field-based role requires reliability, physical stamina, and a customer-first mindset.

You will work Monday–Friday daytime with no nights or weekends on your route, receive commissions on your sales, and benefit from a comprehensive package including health insurance, 401(k), and tuition reimbursement.

Qualifications

• Educational Requirements: High school diploma, GED, or military service required.
• Strong Customer Service Skills: Ability to work independently while maintaining a team‑oriented mindset and providing excellent customer service.
• Relevant Experience: Prior experience in customer service, route sales, or delivery, roles is a plus!
• Tech‑Savvy: Comfortable using and learning new technologies to enhance operational efficiency and improve customer experience.
• Physical Stamina: Capable of lifting, carrying, and pushing up to 50 lbs., with the ability to remain on your feet for extended periods.
• Driver’s License & Safe Driving Record: Must be at least 21 years old with a valid driver’s license, a clean driving record, and reliable transportation.
• DOT Compliance: Meet all Department of Transportation (DOT) requirements, including a physical exam.

Responsibilities

• Manage an Assigned Route: Serve as the primary point of contact for customers, delivering and picking garments and products daily.
• Support Daily Operations: Assist our service team by loading and unloading route trucks, ensuring each day begins with accuracy and efficiency.
• Deliver Consistent, Reliable Service: Ensure on‑time, accurate deliveries and returns while maintaining strong customer satisfaction.
• Grow Customer Relationships: Build rapport with customers, address service needs, and introduce new garments and products to enhance their experience.
• Drive Sales Growth: Identify upselling opportunities and grow your route, increasing your earning potential.
• Represent UniFirst on the Road: Operate a company walk‑in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.
• Engage in a Physically Active Role: Work across both indoor and outdoor environments that require energy, attention to detail, and a commitment to safety.
• Contribute to Service Excellence: Troubleshoot service issues, manage inventory, and ensure compliance with safety standards.
• Maintain a Predictable Schedule: Monday–Friday daytime hours with no nights, weekends – servicing the same route and customers each week to build consistency and trust.

Skills

Strong Customer Service Skills

Tech-Savvy

Physical Stamina

Driver’s License

Education

High school diploma or GED

Military service

Job description

UniFirst is seeking a Route Service Representative to manage a fixed client route, delivering and picking garments daily, and growing the business through upselling. This field-based role requires reliability, physical stamina, and a customer-first mindset.

You will work Monday–Friday daytime with no nights or weekends on your route, receive commissions on your sales, and benefit from a comprehensive package including health insurance, 401(k), and tuition reimbursement.