Commission & Field Service Specialist III

Southwire Company, LLC; Carrollton (GA); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated SCR Commissioning & Field Service Specialist to oversee the installation and commissioning of advanced SCR systems. This role requires a blend of technical expertise and problem-solving skills to enhance customer operations. You will be responsible for guiding installations, conducting training, and driving continuous improvement initiatives. With a commitment to innovation and excellence, this position offers opportunities for professional growth and international travel. Join a team that values your contributions and supports your career development in a dynamic environment.

Benefits

401k with Matching

Health, Life, Dental, and Vision Insurance

Paid Time Off & Holidays

Long & Short-Term Disability

Tuition Reimbursement Programs

Employee Referral Program

Parental Leave

Employee Assistance Program

Advancement & Professional Growth opportunities

Qualifications

• Bachelor's degree in Engineering or 15+ years of relevant experience required.
• 5+ years of experience in installation and maintenance of industrial equipment.

Responsibilities

• Supervise customer installation of SCR systems independently.
• Develop and maintain preventive maintenance documents for SCR equipment.
• Produce daily progress reports during startups and field service visits.

Skills

Installation of industrial equipment

Troubleshooting

Analytical skills

Problem-solving

Interpersonal skills

Education

Bachelor's degree in Engineering

15+ years of direct experience

Tools

AutoCAD

Job description

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products, and engineered products. We also supply assembled products, contractor equipment, and hand tools. We are proud to offer competitive compensation, employee benefits, tuition reimbursement, and unlimited growth opportunities. Our nearly seven decades of progressive growth can be attributed to our commitment to developing innovative systems and solutions, exercising environmental stewardship, and enhancing the wellbeing of our communities. How will you power what's possible?

Location: CT ON SOUTH PARK ST

Southwire Job Description

Job Summary/Objective:

The SCR Commissioning & Field Service Specialist is responsible for installation, commissioning, and start-up of SCR projects as required. This individual must familiarize themselves with all major subsystems of copper and aluminum rod mills sold to customers and will provide process installation guidance and support. The SCR Commissioning & Field Service Specialist will interface with other organizational areas to drive continuous improvement in processes and equipment supplied by SCR.

Key Responsibilities

1. Supervise customer installation of SCR systems independently.
2. Utilize in-depth knowledge to install, configure, commission, and troubleshoot subsystems of the continuous processing system including pumps, motors, and valves.
3. Solve complex problems to identify process and/or equipment improvement opportunities.
4. Assist in the specifications, installation, and modification of SCR systems.
5. Manage SCR service programs including periodic audits, vibration analysis monitoring, and preventive maintenance for end users.
6. Develop and maintain preventive maintenance documents for SCR equipment sold to end users.
7. Perform customer training on system features and general maintenance.
8. Understand equipment functions and transfer operational knowledge to customers and new employees through various training methods.
9. Serve as a technical resource for existing and prospective customers and new employees.
10. Produce daily progress reports during startups and field service visits.
11. Prepare reports, analyze data, and recommend improvements for operations and maintenance issues.
12. Document customer visits, process audits, and troubleshooting approaches clearly.
13. International travel of up to 25%, potentially several weeks at a time, is required.

Education, Experience, and Skills

Required:

• Bachelor's degree in Engineering or 15+ years of direct experience.
• At least 5 years of experience in installation and maintenance of industrial equipment.

Preferred:

• 10+ years of experience.
• Strong interpersonal, organizational, analytical, and problem-solving skills.
• Self-starter with a passion for problem solving and continuous improvement.
• AutoCAD experience or ability to learn it.
• Ability to interpret technical drawings, schematics, and OEM manuals.

Competencies

• Nimble Learning
• Customer Focus
• Plans and Aligns
• Collaborates
• Balances Stakeholders
• Action Oriented

Benefits We Offer:

• 401k with Matching
• Family and Individual Insurance Packages (Health, Life, Dental, and Vision)
• Paid Time Off & Holidays
• Long & Short-Term Disability
• Supplemental Insurance Plans
• Employee Assistance Program
• Employee Referral Program
• Tuition Reimbursement Programs
• Advancement & Professional Growth opportunities
• Parental Leave
• & More

Southwire is an equal opportunity employer, and all qualified applicants will receive consideration regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.