Commission-Based Powersports Service Advisor

ridenowpowersports; Tallahassee (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Commission based pay

Medical, dental, and vision insurance

Employer paid life and short-term-dis-

Employee discounts

Job summary

RideNow Powersports in Tallahassee, FL is seeking a customer‑focused Service Advisor to join our team and help schedule service, greet customers, and guide them through the repair process.

You will document concerns, communicate progress, and promote additional service offerings while maintaining high standards of customer satisfaction. This role requires a valid driver's license and the ability to stand for long periods, with motorcycle endorsement preferred.

Qualifications

• 1+ years of experience in a powersports or automotive dealership.
• Strong communication and customer service skills—verbal and written.
• Ability to write clear and concise service repair orders.
• Ability to multitask in a fast-paced environment.
• Valid driver’s license with a clean driving record.
• Motorcycle endorsement preferred.

Responsibilities

• Schedule service appointments for repairs, maintenance, and recalls.
• Be the first point of contact for customers—greet them warmly and guide them through the service process.
• Accurately document customer concerns and vehicle issues on repair orders for motorcycles, ATVs, UTVs, and personal watercraft.
• Communicate additional recommended work or service delays to the Service Manager and customers in a timely manner.
• Educate customers on required or recommended services and provide clear cost estimates.
• Promote additional services and current promotions.
• Monitor repair progress to ensure timely and quality completion.
• Keep customers updated on the status of their vehicle throughout the repair process.
• Review completed work with the customer, answer questions, and ensure satisfaction.
• Perform other related duties as needed.

Skills

Customer service

Verbal communication

Written communication

Multitasking

Driver's license

Motorcycle endorsement

Job description

RideNow Powersports in Tallahassee, FL is seeking a customer‑focused Service Advisor to join our team and help schedule service, greet customers, and guide them through the repair process.

You will document concerns, communicate progress, and promote additional service offerings while maintaining high standards of customer satisfaction. This role requires a valid driver's license and the ability to stand for long periods, with motorcycle endorsement preferred.