Commissaries Production Coordinator

Bento Inc.; Fullerton (CA); On-site; USD 25,003 - 35,610; Full time

Benefits offered by this job

Comprehensive group health benefits

Extensive training and career advancement opportunities

Diversity, equity, and inclusion initiatives

Commitment to sustainable practices

Job summary

Bento Inc. is seeking a Commissaries Production Coordinator in Fullerton, California. This role involves providing essential administrative and operational support to the production team in a fast-paced Ready to Eat sushi manufacturing environment.

The candidate must effectively manage data entry, customer orders, and cross-departmental communication to ensure smooth production flow and fulfill customer needs. A strong background in food manufacturing and organization skills is preferred.

Qualifications

• Strong data entry skills with high attention to detail and accuracy.
• Prior experience in food manufacturing or order management is strongly preferred.
• Ability to work effectively in a fast‑paced, temperature‑controlled production environment.

Responsibilities

• Provide administrative and operational support to the production team.
• Accurately enter and maintain order data in the JustFoods ERP system.
• Serve as a point of contact for customer inquiries via email and phone.

Skills

Data entry skills

Organizational skills

Communication skills

Time-management

Multitasking abilities

Education

High school diploma or equivalent

Associate degree or relevant coursework

Tools

JustFoods ERP system

Microsoft Office

Job description

Join Team Bento and be a part of our group of companies which operates more than 12000 locations globally. With operations across Canada and United States, Bento brings together a dynamic team of people with diverse backgrounds, experience, and talent, to create an exceptional guest experience.

Location

• California Food Factory:1850 Raymer Ave, Fullerton, CA, 92283 (N. Gilbert St and W. Commonwealth Ave.) | Monday to Friday: 7:00 am - 3:30 pm

Responsibilities

The Commissaries Production Coordinator provides administrative and operational support to the production team in a fast paced Ready to Eat sushi manufacturing environment. This role is responsible for order coordination, data entry, customer and vendor support, and cross departmental communication to ensure accurate scheduling, efficient production flow, and timely fulfillment of customer orders.

• Accurately entering data into computer databases and software, using keyboards, scanners, or other devices.
• Comparing entered data with source documents to ensure accuracy and completeness.
• Maintaining and updating existing data in databases and systems.
• Organizing and maintaining both digital and physical files for easy retrieval and access.
• Must be willing to walk the production floor to gather logs and/or other documentation.
• Communicate well with supervisors and leads.
• Must follow all GMP rules.
• Review customer orders daily to ensure all orders are properly scheduled for production; clearly communicate any required changes or updates to affected departments.
• Enter and maintain accurate order data in the JustFoods ERP system, ensuring proper setup and making system adjustments as needed.
• Serve as a point of contact for incoming inquiries via email and phone, directing questions to the appropriate departments.
• Assist in the coordination and maintenance of customer accounts, including outlining product details, confirming product availability, creating, and sending purchase orders.
• Sort, review, and input vendor invoices accurately and in a timely manner.
• Perform general administrative duties such as photocopying, filing, scanning, and faxing documents.
• Act as a backup for the Customer Service / Order Desk team as needed to support order entry and customer communications.
• Support cross‑functional communication between Production, Quality Assurance, Logistics, and Sales to ensure smooth operations.
• Perform additional tasks and administrative projects as assigned by the Plant Manager.

Qualifications

• High school diploma or equivalent required; associate degree or relevant coursework preferred.
• Prior experience in food manufacturing, production administration, or order management is strongly preferred.
• Experience with ERP systems (JustFoods or similar) is a plus.
• Strong data entry skills with high attention to detail and accuracy.
• Excellent organizational, time‑management, and multitasking abilities.
• Strong written and verbal communication skills.
• Ability to work effectively in a fast‑paced, temperature‑controlled production environment.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Ability to maintain professionalism and confidentiality.

Why you should join our team:

• Full-time starting immediately at $22.00per hour.
• Power of Collaboration: Live our core values - "Own it", "Care about it", "Make it exceptional", and "Win together" - as we work together to create better food for everyone, the Japanese way.
• Competitive Rewards: Upon meeting eligibility criteria reap the benefits of a comprehensive group health benefits that recognize your outstanding contribution.
• Ignite Your Potential: Fuel your growth with extensive training and opportunities for career advancement, empowering you to unleash your full potential.
• Champion Diversity, Equity, and Inclusion: We are committed to fostering a workplace where diversity, equity, and inclusion thrive, empowering every voice to be heard and celebrated through meaningful initiatives and programs.
• Drive Sustainable Impact: As part of our dedication to Environmental, Social, and Governance (ESG) principles, we actively promote sustainable practices and initiatives to create a positive impact on our environment and communities.