Manages a portfolio of all types of loan/depository accounts. Responsible for prospecting new customers and cross-selling other banking services.
Responsibilities and Duties
- Prospects new customers and solicits new loans. Cross-sells other banking services to new and existing customers. Maintains ongoing customer contact to ensure good customer relations.
- Performs ongoing management of a portfolio of all types of account relationships, including account reviews, problem solving, research and follow-up on internal account errors.
- Interviews loan applicants: gathers and evaluates financial and related data to establish credit worthiness. Monitors customers' financial condition.
- Reviews and approves or denies loan requests to new or existing customers up to a pre-determined limit. Prepares action memos for management review and presents credits exceeding authority to the loan committee. Serves and votes as a member of the bank loan committee.
- Provides guidance to subordinate lending officers on lending decisions and managing accounts. Monitors loan repayment activities and takes necessary action to collect past-due accounts.
- May participate in preparation of department budget, goals, objectives and strategic planning.
- Participates in civic and community organizations, representing the bank while following personal interests. Attends customer and bank-sponsored events.
- Performs other related duties as assigned by management.
- Maintains regular and reliable attendance.
Knowledge, Skills, and Abilities
- Knowledge of commercial lending procedures.
- Knowledge of general banking principles.
- Knowledge of sales and marketing practices and principles.
- Skill in communicating with clients and co-workers in a courteous and professional manner.
- Skill in operating computer terminals and printers.
- Skill in pricing loans.
- Ability to maintain a high level of confidentiality.
- Ability to solve problems.
- Ability to make sound decisions using information at hand.
- Ability to demonstrate accuracy and efficiency in a fast-paced environment.
- Ability to function as a team player.
Education and Experience
- College degree preferred.
- Prior commercial lending experience preferred.