Commercial Training Senior Manager — Field Reimbursement, Patient Services

Vertex Pharmaceuticals LLC; Boston (MA); On-site; USD 120,000 - 160,000; Full time

Job summary

Vertex is seeking a Senior Manager for Commercial Training in Boston to elevate reimbursement and patient access capabilities across field teams. You will design and deliver impactful training programs, support onboarding and ongoing capability, partner with stakeholders to identify needs, and manage external vendors to ensure field readiness in a hybrid work environment.

This role emphasizes strong instructional design, project management, and communication skills within healthcare

Qualifications

• Bachelor's degree required.
• 6+ years in training development with healthcare or reimbursement experience.
• Strong instructional design capabilities.
• Proven project management skills.
• Excellent communication abilities.

Responsibilities

• Partner with stakeholders to identify training needs.
• Design content for training programs.
• Facilitate workshops.
• Lead new hire onboarding.
• Analyze performance gaps.
• Manage external vendors.

Skills

Instructional design

Project management

Communication

Adult learning

Education

Bachelor's degree

Job description

Role: Senior Manager for Commercial Training at Vertex, focusing on enhancing reimbursement and patient access teams' skills. Objectives: develop and deliver impactful training programs for field reimbursement and patient support teams, supporting onboarding, ongoing capability, and field readiness.

Responsibilities

• partnering with stakeholders to identify training needs
• designing content
• facilitating workshops
• leading new hire onboarding
• analyzing performance gaps
• and managing external vendors.

Requirements

• Bachelor’s degree
• 6+ years in training development with healthcare or reimbursement experience
• strong instructional design
• project management
• and communication skills

Preferred

• experience with adult learning
• cross-functional collaboration
• and familiarity with healthcare reimbursement, access, or patient support functions

High-Value

focus on reimbursement and access education, supporting commercial teams in a biopharma context, with hybrid/onsite work options.