Commercial Title and Lien Specialist

Commercial Credit Group Inc.; Naperville (IL); On-site; USD 40,000 - 50,000; Full time

Job summary

A national commercial equipment finance company is seeking a Commercial Title and Lien Specialist in Naperville, IL. This entry-level position will involve processing motor vehicle titles across all state jurisdictions, ensuring compliance with regulations, and interacting with customers and state offices. Candidates must have at least one year of DMV title experience and strong communication skills. This is a full-time role with an opportunity for growth.

Qualifications

• 1 year of previous DMV title experience required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Detail-oriented and reliable team player.

Responsibilities

• Accurately record incoming titles and documents daily.
• Review documents for compliance with state/DMV regulations.
• Prepare documentation for title or registration processing.
• Troubleshoot issues related to titles and disclosures.
• Professionally interact with state/county offices.

Skills

DMV title experience

Microsoft Office Suite proficiency

Communication skills

Detail-oriented

Customer service skills

Multitasking

Job description

Overview

CCG has a Commercial Title and Lien Specialist position available in its Naperville, IL office. The position will entail processing motor vehicle titles in all 50 state jurisdictions, accurately and within company timelines and for providing excellent service to inside staff, sales representatives and customers.

Commercial Credit Group Inc (CCG) is an independent national commercial equipment finance and leasing company focused on purchase money and refinance transactions in the construction, fleet transportation, waste/environmental and machine tool industries. CCG does equipment financing different than any other lender. We consider the character, collateral and cash flow of the borrower to make our credit decisions, often allowing us to lend money when a bank or captive lender won\'t. We realize there are ebbs and flows to the business and take the time to listen to the customers\' stories. Headquartered in Charlotte, NC, CCG has made NC’s Mid-Market Fast 40 List for the 12th time.

Responsibilities

• Accurately record incoming titles and documents daily per established procedures.
• Review documents for compliance with state/DMV regulations, verifying all forms are complete, signed, and notarized as required.
• Prepare necessary documentation for title or registration processing, including use of Power of Attorney.
• Troubleshoot issues related to titles, odometer disclosures, and POAs.
• Professionally interact with state/county offices such as DMV/BMV/DOL/DOJ/DOR, tag agents, lenders, dealers, and vehicle owners to obtain accurate documentation.
• Respond promptly to internal and external inquiries, documenting all resolutions in the Title Exception Report.
• Scan and track all incoming and outgoing work using internal systems.
• Compose clear and grammatically correct emails and routine reports.
• Process and maintain title corrections efficiently and in a timely manner.
• Manage high-volume workloads while adhering to Lien Department policies and management directives.
• Maintain an organized and efficient workspace to support department goals.
• Support management with special projects and additional tasks such as UCC3 Partial Releases.

Qualifications

• 1 year of previous DMV title experience required.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Strong fact-based decision-making while following established company procedures.
• Detail-oriented, reliable team player with excellent customer service skills.
• Strong multitasking, organizational, research, and problem-solving skills.
• Comfortable with change and able to learn new systems quickly.
• Able to work independently with initiative and self-direction.
• Effective collaboration and communication across all organizational levels.
• Must be a Public Notary or willing to become one.
• Ability to prioritize tasks and align daily activities with department goals.
• Seniority level: Entry level
• Employment type: Full-time
• Job function: Strategy/Planning and Information Technology

For more information, please visit www.commercialcreditgroup.com. Interested candidates should send a resume and cover letter to [e-mail].