Commercial Tire Service Advisor & Growth Lead

True North Fleet Services; Broussard (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive base pay

Bonus opportunities

Career advancement

Ongoing training & development

Stable and growing business

Job summary

Total Tire Solutions is seeking a Service Advisor for our new Broussard location. You will coordinate commercial tire service, support field technicians, and build lasting customer relationships to ensure a superior service experience from start to finish.

This customer-facing role balances service operations, sales opportunities, and administrative duties while teaming with a growing local market. On-site Broussard facility offers opportunities to contribute to launch and ongoing growth.

Qualifications

• 3+ years in commercial tire service, fleet maintenance, transportation, automotive service, or related industry.
• Prior experience as a Service Advisor, Dispatcher, Account Manager, or Operations Coordinator preferred.
• Strong customer service and relationship-building skills.
• Experience managing service schedules, work orders, and customer communications.
• Knowledge of commercial tires, fleet operations, or heavy-duty transportation preferred.
• Proficient with computer systems and Microsoft Office.

Responsibilities

• Serve as the primary point of contact for fleet customers and walk-in clients.
• Schedule and coordinate commercial tire service appointments and roadside service requests.
• Build and maintain strong customer relationships through proactive communication.
• Identify opportunities to expand services and increase customer retention.
• Prepare estimates, service recommendations, and invoices.
• Assist in developing and growing a book of business within the Broussard market.

Skills

Customer service

Scheduling

Communication

Microsoft Office

Service management software

Education

High school diploma or equivalent

Tools

Service management software

Scheduling tools

Job description

Total Tire Solutions is seeking a Service Advisor for our new Broussard location. You will coordinate commercial tire service, support field technicians, and build lasting customer relationships to ensure a superior service experience from start to finish.

This customer-facing role balances service operations, sales opportunities, and administrative duties while teaming with a growing local market. On-site Broussard facility offers opportunities to contribute to launch and ongoing growth.