Commercial Services Specialist II

CAI Cox Automotive Corp Svcs., LLC; Aurora (CO); On-site; USD 30,000 - 45,000; Full time

Job summary

Cox Automotive in the United States is seeking a Commercial Services Specialist II to support the full lifecycle of vehicle sales, maintain records, and coordinate across teams to keep transactions on track.

You’ll enter vehicle data in AS400, maintain files, respond to inquiries, verify titles, and prepare run lists for in-lane and online sales while ensuring accuracy and safety compliance.

Qualifications

• High school diploma or GED with 3 years of related experience.
• Alternative: any level of degree/certification beyond a high school diploma/GED.
• Strong organizational, problem-solving, relationship-building and interpersonal skills.

Responsibilities

• Enter and maintain vehicle information (VINs, condition, pricing, inventory) in AS400.
• Keep physical and digital vehicle files up to date.
• Respond to inquiries, resolve issues, and ensure customer requirements are met.
• Verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow safety procedures and promote a culture of safety.

Skills

Organizational skills

Problem-solving

Relationship-building

Interpersonal skills

Education

Bachelor's degree in related discipline

Tools

Salesforce

AS400

Workbench

Excel

Job description

Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day

Hourly Base Pay

Hourly base pay rate is $22.07 - $33.13/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.

Job Description

What You’ll Do

You’ll support the full lifecycle of vehicle sales by maintaining accurate records, supporting customers and coordinating across teams to keep transactions on track.

In this role, you will:

• Accurately enter and maintain vehicle information, including VINs, condition reports, pricing and inventory details in AS400.
• Keep physical and digital vehicle files up to date.
• Build strong relationships by responding to inquiries, resolving issues and ensuring customer requirements are met.
• Partner with internal teams to verify titles, track repairs, apply charges and prepare vehicles for in-lane and online sales.
• Review incoming vehicle data, investigate discrepancies, confirm sale eligibility and provide inventory reporting to customers.
• Prepare run lists and sale packages, support sale-day operations, balance sales with accounting and complete invoicing and reporting.
• Follow all safety procedures while actively supporting a culture of safety excellence.

Who You Are

You stay organized, and communicate effectively and are passionate about automotive.

You also have the following:

Minimum Requirements

• High school diploma/GED and 3 years of experience in a related field.
• The right candidate could also have a different combination, such as any level of degree/certification beyond a high school diploma/GED.
• Strong organizational, problem-solving, relationship-building and interpersonal skills.

Preferred Qualifications

• Bachelor's degree in a related discipline
• Experience using Salesforce, AS400, Workbench and Excel
• Previous experience as a Commercial Services Specialist