Commercial Service Technician 1

M.C. Dean, Inc.; Atlanta (GA); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Commercial Service Technician to join their dynamic team. This role involves performing essential electrical installations and servicing UPS systems, ensuring high-quality work and customer satisfaction. The ideal candidate will have extensive experience in the electrical service industry and a commitment to safety and teamwork. With a focus on innovation and excellence, this company offers a supportive environment where your skills can shine. If you're ready to contribute to a mission-critical team, this opportunity is perfect for you.

Benefits

Competitive salary

Comprehensive insurance packages

Paid time off

Tuition reimbursement

401(k) plan

Qualifications

• 5+ years of experience in electrical service, especially UPS installation.
• Proficient with electrical tools and testing equipment.

Responsibilities

• Perform electrical installations and UPS servicing.
• Resolve customer electrical issues safely and professionally.
• Lead and train team members in installation and maintenance.

Skills

Electrical installations

UPS systems servicing

Troubleshooting

Customer service

Team leadership

Education

High School Diploma or GED

Tools

Electrical tools

Testing equipment

Smartphones

Tablets

Job description

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Overview

M.C. Dean is Building Intelligence. We design, build, operate, and maintain cyber-physical solutions for the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and global enterprises. The company’s capabilities include electrical, electronic security, telecommunications, life safety, automation and controls, audio visual, and IT systems. Headquartered in Tysons, Virginia, M.C. Dean employs more than 5,800 professionals who engineer and deploy automated, secure, and resilient power and technology systems, and deliver management platforms essential for long-term system sustainability.

Why join M.C. Dean? Our people are inspired by engineering and innovation that enhance customer outcomes, improve lives, and change the world. We are driven by our core values of agility, expertise, and trust.

The selected candidate will be working as an Electrical Service / UPS installation systems Technician within our Service & National Accounts Group, which operates 24/7 - 365 to support our customers. We are known for providing The Ultimate Customer Experience, with world-class support, training, and a family-oriented culture focused on customer satisfaction, quality, and safety.

Responsibilities

• Perform electrical installations, including UPS systems servicing basic electrical equipment and systems, following plans, specifications, and codes.
• Resolve customer electrical problems professionally and safely.
• Maintain a professional appearance at all times.
• Travel regularly across the United States for regional service support.
• Assemble, install, test, and maintain electrical or electronic wiring, conduit, cables, equipment, components, and devices per blueprints and plans.
• Test, troubleshoot, and maintain EMS systems, smart breakers, electronic controls, panels, sensors, and components.
• Inspect sites, review work orders, and determine materials and procedures.
• Diagnose malfunctions using test equipment and tools.
• Lead and train team members in installation, maintenance, and repair tasks.

Qualifications

• HS diploma/GED with at least 5 years of experience in the electrical service industry, specifically in UPS system installation.

Candidate Expectations

• Pass a background check and drug test.
• Possess a valid driver’s license with an acceptable driving record.
• Proficient with electrical tools and testing equipment.
• Comfortable with using smartphones, tablets, and web-based applications.
• Commitment to high-quality work and safety standards.
• Wear OSHA-approved safety gear.
• Punctuality and teamwork skills.

Preferred Qualifications

• Journeyman’s license or equivalent.
• Additional certifications like Lift and Aerial Training, NFPA 70E, OSHA 30, UPS installation expertise.

Benefits

• Competitive salary and comprehensive insurance packages.
• Paid time off, tuition reimbursement, 401(k), and other benefits.

Physical & Abilities

• Lift up to 100 pounds, work at heights up to 60 feet, and perform physical tasks regularly.
• Good vision, hearing, and communication skills.
• Ability to recognize issues and apply general rules to solve problems.

Job Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Information Technology
• Industry: Design Services