Commercial Service Technician

Smart Care Equipment Solutions; Massachusetts; Hybrid; USD 34,440 - 48,216; Full time

Benefits offered by this job

On-the-job training

CFESA certifications

Company vehicle & fuel card

Tablet & cell phone

401k & PTO

Growth opportunities

Job summary

Smart Care Equipment Solutions is hiring a Commercial Kitchen Service Technician in Brockton, MA. The role is full-time, on-site, with hourly pay between $25 and $35 and bonus opportunities.

The technician will service commercial cooking, refrigeration and ware‑washing equipment, diagnose issues, and repair systems with suppliers as needed. The position includes on‑the‑job and classroom training, CFESA certification potential, a company vehicle and fuel card, a tablet and cell phone for business

Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness to be involved with emergency on‑call rotation including nights and weekends.
• Immigration sponsorship not provided for this role.

Responsibilities

• Partner with restaurant and hospitality managers to service commercial cooking, refrigeration, ware‑washing and related equipment.
• Troubleshoot, diagnose and repair equipment; read diagrams and schematics as needed.
• Communicate with manufacturers to assist with diagnoses and parts identification.
• Install ordered parts in a timely and professional manner per company policy.
• Promote other Smart Care services when appropriate to customers.
• Produce accurate work orders, time reporting, receipts and inventory documents.
• Follow safe work practices and maintain a clean service vehicle and tools inventory.

Skills

Mechanical aptitude

Troubleshooting

Read diagrams/schematics

Manufacturer communication

On-call rotation

Safety practices

Education

High School diploma or equivalent

Tools

CFESA certifications

Job description

Commercial Kitchen Service Technician

Brockton, MA – Full‑time, Regular, Non‑Exempt (Hourly)

Salary: $25 to $35 per hour. Sign‑On & Retention Bonus available.

What’s in it for you

• On‑the‑job training with available on‑demand technical support as well as ongoing formal hands‑on and classroom training at our National Training Kitchen.
• Professional CFESA certifications with the potential for advancement.
• Receive a company service vehicle, fuel card, tablet and cell phone for business use.
• Market‑leading benefits program including 401k and paid time off.
• Take charge of your career through growth opportunities including advanced technician and management positions.

What You Will Do

• Partner with restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware‑washing, and other specialty food service equipment.
• Demonstrate mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics.
• Properly troubleshoot, diagnose and repair commercial kitchen equipment, including cooking, refrigeration, ware‑washing and other specialty food service equipment.
• Communicate with manufacturers as needed to help with diagnoses and parts identification.
• Consult with the Technical Assistance Group for technical support while onsite.
• Install all parts ordered for the customer in a timely and professional manner and in line with company policy.
• Promote and recommend other services provided by Smart Care to customers when needed.
• Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory.
• Follow safe work practices and accident prevention procedures.
• Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory.
• Maintain productivity levels in accordance with company standards.

Physical Requirements

• Ability to frequently kneel, bend, squat, push, pull, reach, and occasionally lift and carry up to 70 pounds.
• Ability to work with moving mechanical parts, pressurized steam equipment, open flames, heated surfaces, liquids, and risk of electrical shock in damp, humid, or freezing conditions.
• Ability to work on ladders, roofs, and other high places.

Minimum Qualifications

• High School diploma or equivalent.
• 1 year of technical experience with refrigeration, appliance repair, kitchen equipment, HVAC, or relevant military service.
• Valid driver’s license and acceptable motor vehicle record.
• Willingness and ability to be involved with the emergency on‑call rotation that includes nights and weekends.
• Availability for occasional overnight travel as assigned.
• Immigration sponsorship not provided for this role.

Preferred Qualifications

• Relevant technical training, licenses, and/or certifications (e.g., EPA, CFESA).
• Commercial refrigeration and/or commercial cooking equipment repair experience.
• Self‑motivated with proven ability to prioritize and work independently with minimal direct supervision.

About Smart Care

Smart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand‑alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC. Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care’s application or hiring process due to a disability, please contact the Human Resources department at [e-mail].