Commercial Service Manager

ZipRecruiter; Houston (TX); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in construction services seeks a Service Manager to oversee commercial service operations. This entry-level position involves coordinating service calls, managing invoices, and enhancing the service line. Ideal candidates will have exceptional organizational and customer service skills, though specific HVAC experience is not required.

Benefits

Medical benefits

Dental insurance

Vision insurance

Competitive compensation

Qualifications

• Strong communication and customer service skills required.
• Excellent organizational skills and attention to detail.
• Proficiency with Google Workspace and Salesforce CRM preferred.

Responsibilities

• Coordinate routine and emergency service calls.
• Schedule technicians and manage service appointments.
• Track finances and manage invoices.

Skills

Communication

Customer Service

Organizational Skills

Analytical Skills

Problem-solving

Tools

Google Workspace

Salesforce CRM

Job description

Job DescriptionJob DescriptionWe are currently seeking a Service Manager to execute commercial service work throughout the company’s portfolio. This includes, but is not limited to, coordinating routine and emergency service calls, selling and executing maintenance and service agreements, and helping to develop the service line of business at Berg Enterprises, Inc.

This position reports directly to the Chief Operating Officer and is considered an entry-level position. Specific HVAC, mechanical, or construction experience is not necessary, but strong communication and customer service skills are required.

Responsibilities.

• Be the point of contact for any service manager work

• Schedule technicians accordingly and track all service appointments

• Manage invoices and track finances

• Keep the Commercial Service Department organized

• Be a liaison within the company

• Develop new opportunities, people, and processes

Recommendations.

• Excellent interpersonal and customer service skills

• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers

• Excellent organizational skills and attention to detail

• Excellent time management skills with a proven ability to meet deadlines

• Strong analytical and problem-solving skills

• Proficiency with Google Workspace, Salesforce CRM, and other business management software

Compensation.

• We offer competitive compensation, medical, dental, vision, and a host of other benefits.