Commercial Sales & Service Lead

AutoZone, Inc.; Youngstown (OH); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Competitive pay

Unrivaled company culture

Medical, dental and vision plans

Exclusive discounts and AutoZone in‑st

401(k) with company match and Stock-Pu

Job summary

AutoZone is seeking a Commercial Specialist to support our automotive retail team in the United States. You will assist commercial customers with product selection, process orders, and ensure timely deliveries while maintaining accurate billing records.

The role emphasizes strong customer service, safety compliance, and the ability to multitask in a fast-paced environment. A valid driver's license and bilingual communication skills (English/Spanish) are valued as part of service excellence.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver's license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication skills

Multitasking

Billing & inventory

Safety compliance

Driver's license

Bilingual

Tools

AutoZone systems

Job description

AutoZone is seeking a Commercial Specialist to support our automotive retail team in the United States. You will assist commercial customers with product selection, process orders, and ensure timely deliveries while maintaining accurate billing records.

The role emphasizes strong customer service, safety compliance, and the ability to multitask in a fast-paced environment. A valid driver's license and bilingual communication skills (English/Spanish) are valued as part of service excellence.