Commercial Sales Representative

Modern Pest Services; East Columbia (TX); On-site; USD 40,000 - 60,000; Full time

Job summary

Modern Pest Services, located in East Columbia, Texas, is seeking an experienced sales professional to drive sales within our service area. The ideal candidate will possess strong customer service skills, pest control knowledge, and the ability to manage relationships effectively.

The position requires engaging with prospects, responding to inquiries, and exceeding sales targets while working closely with the operational team. Successful candidates should be adept in CRM systems, particularly Pestpac, and have a solid background in sales.

Qualifications

• Minimum of 2 years in sales or related role with a focus on direct consumer sales.
• Experience maintaining CRM information and knowledge of pest management preferred.
• Strong presentation skills and ability to explain technical solutions.

Responsibilities

• Prospect, qualify, and generate sales in the service area.
• Respond to customer inquiries and maintain relationships with current customers.
• Work with the Branch Manager to present solutions and meet sales targets.

Skills

Sales generation

Customer service

Pest control knowledge

Time management

Communication skills

Education

High School Diploma or equivalent

Bachelor’s degree in business

Tools

CRM systems

Pestpac

Windows-based environments

Job description

Principal Responsibilities

• Prospects, qualifies, and generates sales within the company’s established service area.
• Calls and visits prospects to identify appropriate contacts, qualify, and drive leads through the sales pipeline.
• Respond daily to phone and email requests from new potential commercial customers and existing customers.
• Place outbound phone calls to previous customers to generate leads and new business, as well as outbound cold calls.
• Coordinate with the Sales Administration team to complete sales quotes and contracts.
• Partners with the Branch Manager and the Technical team on presenting SMART solutions.
• Maintain relationships with current customers and identify opportunities to upsell or upgrade services.
• Evaluate feedback from customers and adjust sales technique as needed.
• Meets and exceeds sales and productivity targets.
• Update the lead management system for all quotes sold or unsold and forward the information to the appropriate branch.
• Complete follow-up calls and record the activity in the lead management system.
• Identifies revenue opportunities within customers' communities through communications, programs, and other activities as needed.
• Provide an excellent level of customer service to new and current customers.
• Assist the Accounting Department with collections and ensure customer payment methods are up to date as needed.
• Contribute to building a positive team environment with strong morale among team members.
• Other duties as assigned.

Performance Factors

• Engaging approach to develop business opportunities.
• Ability to use pest control knowledge to sell services.
• Strong time management, prioritization, and planning skills.
• Gather and analyze information skillfully.
• Use reason even when dealing with emotional topics.
• Accurately diagnose the level of interest from each prospect or customer.
• Speak clearly and persuasively in positive or negative situations.
• Listen and get clarification.

Requirements

• High School Diploma or equivalent, bachelor’s degree in business preferred.
• 2 years of sales or sales support role.
• Experience with direct consumer sales and pest management preferred.
• Experience maintaining information in a CRM is required; Pestpac experience preferred.
• Previous experience working in a database and Windows-based computer environment.
• Speaks clearly on the phone and writes routine reports and correspondence.
• Comfortable with presenting information.
• Ability to explain a technical solution to a non-technical audience.
• Creative problem solver.
• Ability to learn and retain a high level of pest control industry knowledge through online, field, and classroom training.

About Anticimex

Anticimex is an international pest control company. Anticimex means "Against bed bugs". Anticimex operates in the areas of pest control. The company aims to create a safe and healthy indoor environment through inspections, guarantees and insurance agreements.