Commercial Sales & Operations Lead

AutoZone; Burlington (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental and vision plans

401(k) with company match

AutoZone employee discounts

Living Well program

Job summary

AutoZone is seeking a Commercial Specialist in Burlington, NC to support commercial sales, service operations, and logistics. You will drive WOW customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

The role combines customer service, sales support, and logistics coordination with growth opportunities within the department. The position emphasizes strong communication in English and Spanish, safety and compliance, and the ability to manage multiple tasks

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing and delivery

Safety compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist in Burlington, NC to support commercial sales, service operations, and logistics. You will drive WOW customer service, increase commercial sales, and ensure smooth order fulfillment and delivery.

The role combines customer service, sales support, and logistics coordination with growth opportunities within the department. The position emphasizes strong communication in English and Spanish, safety and compliance, and the ability to manage multiple tasks