Commercial Sales & Logistics Specialist

AutoZone; Worcester (MA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Competitive pay

Company culture

Health plans

AutoZone discount

401(k) match

Mental health support

Career growth

Stock plan

Job summary

AutoZone in Worcester, MA is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate orders and deliveries. You will build relationships with customers through billing accuracy, on-time deliveries, and proactive inventory checks, while mentoring the team in the absence of the Commercial Sales Manager.

The role requires strong communication, multitasking, and familiarity with billing and delivery processes, with a commitment to safety and

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through outbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing processes

Inventory management

Delivery coordination

Safety compliance

Driver's license

Job description

AutoZone in Worcester, MA is seeking a Commercial Specialist to drive WOW customer service, support commercial sales, and coordinate orders and deliveries. You will build relationships with customers through billing accuracy, on-time deliveries, and proactive inventory checks, while mentoring the team in the absence of the Commercial Sales Manager.

The role requires strong communication, multitasking, and familiarity with billing and delivery processes, with a commitment to safety and