Commercial Sales & Logistics Specialist

AutoZone; Wayland Township (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to be a key driver of WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. This role blends customer service, sales support, and logistics coordination with growth opportunities within the department.

You will assist commercial customers with product selection and order management, maintain accurate billing records and on-time deliveries, conduct account visits to build relationships, generate new business through

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multi-tasking

Billing & inventory

Safety & compliance

Driver's license

Job description

AutoZone is seeking a Commercial Specialist to be a key driver of WOW customer service, grow commercial sales, and coordinate order fulfillment and delivery. This role blends customer service, sales support, and logistics coordination with growth opportunities within the department.

You will assist commercial customers with product selection and order management, maintain accurate billing records and on-time deliveries, conduct account visits to build relationships, generate new business through