Commercial Sales & Logistics Specialist

AutoZone; Hampstead (MD); On-site; USD 48,000 - 75,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to drive WOW customer service and support commercial sales and service operations. You will assist commercial customers with product selection and order management, maintain billing accuracy, and ensure on-time deliveries.

You will also conduct account visits, generate new business through outbound efforts, handle cash procedures, and document deliveries. The role requires a safety-conscious mindset and the ability to lead in the manager’s absence.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Problem-solving

Bilingual English/Spanish

Time management

Job description

AutoZone is seeking a Commercial Specialist to drive WOW customer service and support commercial sales and service operations. You will assist commercial customers with product selection and order management, maintain billing accuracy, and ensure on-time deliveries.

You will also conduct account visits, generate new business through outbound efforts, handle cash procedures, and document deliveries. The role requires a safety-conscious mindset and the ability to lead in the manager’s absence.