Commercial Sales & Logistics Lead

AutoZone; Pasadena (MD); On-site; USD 42,000 - 66,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist in Pasadena, MD to support commercial sales and service operations. You will drive WOW! customer service, assist with product selection and order management, and help ensure timely deliveries.

The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. Strong communication and a safety-first mindset are essential for success in this role.

Qualifications

• Proven strong customer service and communication abilities.
• Able to manage several tasks in a fast-paced setting.
• Familiar with billing, inventory, and delivery processes.
• Commitment to safety and adherence to company procedures.
• Must hold a valid driver’s license and maintain a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Multitasking

Billing & deliveries

Safety & compliance

Driver’s license

Job description

AutoZone is seeking a Commercial Specialist in Pasadena, MD to support commercial sales and service operations. You will drive WOW! customer service, assist with product selection and order management, and help ensure timely deliveries.

The role combines customer service, sales support, and logistics coordination, with opportunities to lead and grow within the department. Strong communication and a safety-first mindset are essential for success in this role.