Commercial Growth & Logistics Specialist

AutoZone; Baltimore (MD); On-site; USD 42,000 - 65,000; Full time

Job summary

AutoZone is seeking a Commercial Specialist to support its commercial sales and service operations in Baltimore. You will drive WOW customer service, assist with product selection, manage orders, and coordinate deliveries.

Responsibilities include maintaining billing accuracy, building relationships through account visits, and generating new business via inbound calls and in-person outreach. A focus on safety and compliance is required, with leadership duties in the manager's absence.

Qualifications

• Strong customer service and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Familiarity with billing, inventory, and delivery processes.
• Commitment to safety and compliance with company procedures.
• Valid driver’s license and a clean driving record.

Responsibilities

• Assist commercial customers with product selection and order management.
• Maintain accurate billing records and ensure on-time deliveries.
• Conduct account visits to build relationships and ensure service quality.
• Generate new business through inbound calls and in-person outreach.
• Follow cash handling procedures, including deposits and collections.
• Document and inspect all deliveries for accuracy and condition.
• Monitor and report on vehicle maintenance and safety.
• Manage battery consignment inventory and perform weekly stock checks.
• Handle returns and accident procedures according to company policy.
• Lead the commercial department in the absence of the Commercial Sales Manager.
• Promote a safe and compliant work environment for all team members.

Skills

Customer service

Communication

Multitasking

Billing

Inventory management

Delivery coordination

Safety compliance

Driver's license

Bilingual EN/SP

Job description

AutoZone is seeking a Commercial Specialist to support its commercial sales and service operations in Baltimore. You will drive WOW customer service, assist with product selection, manage orders, and coordinate deliveries.

Responsibilities include maintaining billing accuracy, building relationships through account visits, and generating new business via inbound calls and in-person outreach. A focus on safety and compliance is required, with leadership duties in the manager's absence.